Vice President, Senior Lodging Account Manager, Chase Travel

JPMorgan Chase • New York, NY • 3h ago

Chase Travel is seeking a Sr. Lodging Account Manager to drive hotel conversion by expanding lodging programs and managing key travel partner relationships. The role builds trusted, cross-functional partnerships and collaborates with internal and external stakeholders to deliver exceptional cardmember value through embedded travel benefits. Core skills include relationship building, partner onboarding, project and stakeholder management, complex cross-functional strategic projects, external communications, and data analysis. Ideal candidates are organized, strategic problem-solvers-curious, innovative, and comfortable in a fast-paced environment-who can negotiate partnerships, create efficient processes, and work across lines of business to deliver premium travel experiences and measurable results.

Job Responsibilities:

Manage a portfolio of strategic hotel brand accounts for the Chase hotel programs

Identify new sales and marketing opportunities for the portfolio to increase revenue and profitability

Own and manage quarterly brand partnership meetings which includes sharing brand performance data and communicating business priorities and objectives

Project manage strategic initiatives from conception to completion, as well as measuring success after implementation; this may also include building new strategies for key projects.

Assist the supplier relations team on formulating and preparing negotiations for discounted hotel rates through detailed data analysis

Collaborate with the contracting and legal team on the contracting process for the hotel portfolio and provide direction on key business negotiations

Manage onboarding process for brand partnership accounts

Coordinate with the brands revenue management team to implement, monitor and adjust the demand to obtain an effective level of supplier inventory at margins that meet departmental targets

Participate in annual hotel selections meetings to help identify new hotels to partner with

Minimum of one direct report at Sr. Analyst level

Required Qualifications

Minimum of 5+ years in a partner negotiation/management, Sales or Account Management role, Market Management, in the travel industry

Self-motivator, has a bias towards action, and willing to roll up their sleeves to ensure projects are tracking towards success

Ability to juggle multiple complex priorities and projects, Seasoned negotiator with strong financial acumen

Skilled in data analysis, p roject management and strong cross-functional leadership

Excellent interpersonal skills and focus on teamwork

Skilled in negotiation with strong written, verbal communications

Proficient in Microsoft (or similar) suite of business products

Ability to build and create compelling and professional PowerPoint pitch and strategy decks

Approx: 25% travel required

Preferred Qualifications and Skills:

Experience with travel technology and familiarity with online travel agency platforms

Team player with strong project management experience

Bachelor's degree with desired major in Business, Marketing, Sales Management or long-term business working experience.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

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