Consumer & Business Banking Risk - Customer Remediation Quality Control Data Analyst

U.S. Bank • Columbus, OH • 2h ago

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

SUMMARY

The Customer Remediation Data Analyst in Consumer & Business Banking (CBB) Risk will participate in projects that require quality control, research, data compilation and analysis to ensure compliance with the bank's Customer Remediation Policy. The Analyst should have experience and a thorough understanding of the front-end systems (e.g. Hogan, CA-View, Fusion, Common Transactions, Safe Box Inquiry, Net-O, MSP, CACS, Doc Velocity) for the various business line processes.

RESPONSIBILITIES

Customer Remediation Support: The CBB Risk Data Team supports issue and business line management with research, data analysis, documentation and execution

Credible Challenge: The CBB Risk Data Team accepts ownership of the data used within all CBB customer remediation events. This includes confirmation to front line systems for any data created internally or obtained from an external source and verification of any component required during validation.

Maintain awareness of bank, regulatory, and industry changes and trends

Responsibilities may also include contributing to CBB Risk Data Team projects or project implementation

Perform other duties as assigned

BASIC QUALIFICATIONS

Seven to ten years of applicable experience

Bachelor's degree or equivalent work experience

PREFERRED SKILLS/EXPERIENCE

Five years of experience with bank systems

Five years in a reporting, analytics, or technology environment

Strong problem-solving, process facilitation, project management, and analytical skills

Excellent interpersonal, written, and verbal communication skills

Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact CBB

Advanced understanding of CBB products, services, systems, and associated risks/controls, as well as supporting operational functions

SQL/SAS coding experience

Python experience

Advanced Excel computer skills and database knowledge

Experience with SharePoint or TEAMS

Comfortable working in a team environment with layers of required review/approval

Ability to work in a fast-paced environment with large workloads

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Similar Jobs

Financial Advisor

Northwest Bank • Columbus, OH • 44min ago

Finance, Accounting & Banking

OH0713 NW Bancshares HQ Job Description Financial Advisor is responsible for the development of new business on the financial services platform and maintaining relationships with numerous sources of new business includin...

44min ago

Go to Apply

Equipment Finance Loan Origination Analyst

JPMorgan Chase • Columbus, OH • 1h ago

Finance, Accounting & Banking

Apply today to join a dynamic team driving accurate, timely loan originations. Grow your skills in pipeline management, quality execution, and problem solving while contributing to impactful outcomes for our equipment fi...

1h ago

Go to Apply

Staff Accountant

Robert Half • Delaware, OH • 1h ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Staff Accountant to join our team on a contract basis in Delaware, Ohio. This role is ideal for someone who excels in financial analysis and reconciliation, and is eager t...

1h ago

Go to Apply

Mortgage Loan Originator

Northwest Bank • Columbus, OH • 2h ago

Finance, Accounting & Banking

Job Description The Mortgage Loan Originator is responsible for proactively soliciting new residential mortgage business through internal and external sources in an assigned geographic area. This individual will particip...

2h ago

Go to Apply

Operations and Finance Manager

Problem Gambling Network of Ohio • Columbus, OH • 1d ago

Finance, Accounting & Banking

Career Opportunity: Operations and Finance Manager with Problem Gambling Network of Ohio in Columbus, OH Are you an ambitious professional with strong attention to detail? Are you searching for a career opportunity that...

1d ago

Go to Apply

VP, Finance - Nuclear Development

American Electric Power • Columbus, OH • 1d ago

Finance, Accounting & Banking

Job Posting End Date 04-06-2026 Please note the job posting will close on the day before the posting end date. Job Summary This position leads and owns the development and execution of Nuclear Development's financial pla...

1d ago

Go to Apply

Staff Accountant

Robert Half • Dublin, OH • 1d ago

Finance, Accounting & Banking

Description We are seeking an experienced Staff Accountant to join our client in Dublin, Ohio. This is a long-term contract position within the healthcare industry, offering an excellent opportunity to apply your account...

1d ago

Go to Apply

Commercial FP&A Liaison - Asset Finance

Huntington National Bank • Columbus, OH • 1d ago

Finance, Accounting & Banking

Description Commercial Banking Financial Planning & Analysis (FP&A) has a crucial role as a strategic partner to Commercial Banking leaders, business management and senior stakeholders across Corporate Finance by...

1d ago

Go to Apply

Leveraged Finance Execution Vice President

Huntington National Bank • Columbus, OH • 1d ago

Finance, Accounting & Banking

Description Summary: The Vice President - Leveraged Finance Execution, in conjunction with Huntington's Capital Markets, Investment Banking and Sponsor Coverage, evaluates credit opportunities, mitigates associated risks...

1d ago

Go to Apply

Personal Banker - Reynoldsburg - Reynoldsburg, OH

WesBanco Bank, Inc • Reynoldsburg, OH • 1d ago

Finance, Accounting & Banking

Back Personal Banker - Reynoldsburg 31-8970 Reynoldsburg, Ohio, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designat...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.