Summary This position is located within the Diagnostic Imaging Service at the W. G. (Bill) Heffner VAHCS, Salisbury North Carolina. The position is assigned to the Office of the Chief, Radiology Service. The primary duties of the position are to perform a variety of nonstandard support functions and work closely with the Chief, Imaging Program Administrator, Administrative Officer, Chief Diagnostic Radiologic Technologists, and all supervisory and non-supervisory staff of over 150 FTE. Responsibilities Duties include, but may not be limited to the following: Administrative Support Incumbent assist in the administrative and technical implementation and support of the Service; serves as liaison and support for all sections within the Diagnostic Imaging Service. Uses radiology peer review data to compile quarterly Ongoing Professional Practice Evaluation (OPPE) and assists with submitting to the service chief for approval. Assist in assembling data provided by Quality Management and compiles statistical reports to be presented during quarterly committee meetings. Prepares meeting minutes and uses complied data for presentations. Maintains paper and electronic files of minutes, reports, and updated employee files. Performs a wide variety of administrative assignments for Radiology Service. Prioritizes tasks by importance and deadlines and focuses on high- impact tasks first. Informs stakeholders of priorities and timelines. Regularly checks progress to ensure task remain on track. Serves as a point of contact for Medical Center staff, VISN staff, community agencies, and various others who contact these departments. Conducts new employee and service specific orientation. Prepares service level onboarding materials with updated policies and SOPs. R Responsible to arrange various access requirements for each new employee prior NEO (PIV, email, PACS, Powerscribe. Serves as primary timekeeper (VATAS) for all radiology staff including administrative staff for over 140 technologists, physicians, and Physician Assistant. Includes overtime, compensation time, differential pay, premium pay, and corrections. Tracks FMLA documentation by maintaining spreadsheets of individual balances of FMLA used/ available. Data Analysis and Reporting Assist with management, import, and analysis of data including department workload, efficiency, productivity, policy, and procedure. The incumbent utilizes local, VISN, and national data resources to evaluate and monitor resources surrounding patient care and access. Reviews workload information from data sources including VistA Radiology Package, Picture Archiving and Communications System (PACS) as well as VISN and National VA Dashboards and Databases. Assist with overseeing credentialing functions withing the Diagnostic Imaging Service to assure that all credentialed staff follow training requirements. Prepares all documentation for initial re-appointment, gathers required data, and prepares OPPE and FPPE documents. Organizers, reviews, maintains and publishes Imaging Service Peer Review process data and documentation. The incumbent works with the credentialing department to provide all documentation needed in a timely fashion. Procurement Administration and Technical Support Serves as a control point clerk for six Fund Control Points to include responsibility of submitting, tracking, and processing purchase orders using 2237, and 1358 request menu via fund control point menu in VISTA for all purchases and contracts withing Diagnostic Imaging and facility approved leaf portal to submit approved transition to the purchasing agents. Management and acquisition activities include preparing procurement requests and purchase orders based on recommendations from Service leadership. The incumbent requests quotes and justifications for procurement from Leadership. The incumbent prepares orders for medical supplies, non-expendable property such as personal computer hardware and software, and other specialized equipment such as lead aprons, nuclear medicine supplies necessary to fully support the functions of the Service. Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Administrative Support Assistant/PD012680 Relocation/Recruitment Incentives: Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Physical Requirements: A pre-placement physical examination is required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/23/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS- 06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Preferred Experience: Administrative and analytical support to healthcare clinical service, preferably in Diagnostic Imaging or Radiology. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing administrative and analytical support to healthcare clinical service including workload data analysis, credentialing documentation, timekeeping, procurement coordination, and accreditation support. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
