Customer Service Associate

Walgreens • Topeka, KS • 5h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1774979BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2121 SW FAIRLAWN RD,TOPEKA,KS,66614

Full District Office Address: 2121 SW FAIRLAWN RD,TOPEKA,KS,66614-01501-04557-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 04557-TOPEKA KS

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Category Manager (IT Software & Services)

Jacobs • Lawrence, KS • 5h ago

Management & Administrative

You're living your purpose and there's even more ahead. Continue growing your skills and exploring new opportunities across our global company. As part of Jacobs' IT Procurement team, you'll join a strategic, value drive...

5h ago

Go to Apply

Customer Service Representative

ASM Research, An Accenture Federal Services Company • Topeka, KS • 5h ago

Management & Administrative

Position Overview The Customer Service Representative provides first-level technical support for users of enterprise IT services in a highly regulated government environment, serving as the primary point of contact for i...

5h ago

Go to Apply

Manager, HR Business Partner - Pharma Supply Chain

Cardinal Health • Topeka, KS • 11h ago

Management & Administrative

What HR Business Partner contributes to Cardinal Health Human Resources designs, implements and delivers human resource programs and policies, including recruitment, talent management, diversity and inclusion, compensati...

11h ago

Go to Apply

HUMAN RESOURCES SPECIALIST (MILITARY)

Air National Guard Units • Topeka, KS • 14h ago

Management & Administrative

Summary THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION. This National Guard position is for a HUMAN RESOURCES SPECIALIST (MILITARY), Position Description Number T5621P01 and is part of the Kansas National Gua...

14h ago

Go to Apply

Account Manager

Hilton • Topeka, KS • 17h ago

Management & Administrative

This is a remote position with a preference for candidates in CA, AZ, CO, and NV Exceptional Hospitality Starts with You This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators rece...

17h ago

Go to Apply

Account Manager Senior - DB Sales

Lumen • Topeka, KS • 17h ago

Management & Administrative

Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizat...

17h ago

Go to Apply

Life Operations Manager

Zurich NA • Topeka, KS • 20h ago

Management & Administrative

Life Operations Manager 131449 Zurich North America is currently hiring a Life Operations Manager in our Kansas City market! This is an exceptional opportunity for a strategic, dynamic, and collaborative Life Operations...

20h ago

Go to Apply

Account Executive - Managed Services Sales

Red River • Topeka, KS • 1d ago

Management & Administrative

At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision...

1d ago

Go to Apply

Corporate Account Sales Manager- Washington DC

The Hertz Corporation • Topeka, KS • 1d ago

Management & Administrative

The Corporate Sales Account Manager, Washington DC is responsible for being customer driven and growth oriented to drive business and capitalize on opportunities that result in increased revenue within the corporate segm...

1d ago

Go to Apply

Salesforce Consultant, Business Analysis

Cardinal Health • Topeka, KS • 2d ago

Management & Administrative

What Business Analysis contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delive...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.