Customer Service Associate

Walgreens • West Covina, CA • 5h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1774859BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2453 S AZUSA AVE,WEST COVINA,CA,91792

Full District Office Address: 2453 S AZUSA AVE,WEST COVINA,CA,91792-01536-09560-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 09560-WEST COVINA CA

Pay Type: Hourly

Start Rate: 17.87

Max Rate: 20

Similar Jobs

GENERAL MANAGER- Cal State Fullerton

Compass Group, North America • Fullerton, CA • 2h ago

Management & Administrative

Location: Cal State Fullerton Salary: 125,000-135,000 Other Forms of Compensation: annual bonus At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining...

2h ago

Go to Apply

Customer Service Representative

Robert Half • Santa Ana, CA • 5h ago

Management & Administrative

Description We are looking for a success-driven Customer Service Representative to join our team on a long-term contract basis in Santa Ana, California. In this role, you will provide technical and account-related suppor...

5h ago

Go to Apply

Entry Level Sales Recruiter Trainee

Amergis • Orange, CA • 7h ago

Management & Administrative

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healt...

7h ago

Go to Apply

Assistant Chief Engineer

ABM Industries • Los Angeles, CA • 10h ago

Management & Administrative

Job Description Under the supervision of Chief Engineer, directs the activities of engineering staff and associated service contractors required to provide maintenance of the buildings, grounds, and related fixed and por...

10h ago

Go to Apply

Program Manager (5625)

Three Saints Bay • Norco, CA • 10h ago

Management & Administrative

Program Manager (5625) Location Norco, CA Job Code 5625 of Openings 1 Apply Now ( https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=GATEWAYVENT&cws=55&rid=5625 ) Ghostrock , a subsidiary of Thre...

10h ago

Go to Apply

IP Docketing Clerk

Robert Half • Los Angeles, CA • 11h ago

Management & Administrative

Description We are looking for a skilled IP Docketing Clerk to join our team on a contract basis in Los Angeles, California. In this role, you will be responsible for ensuring the accurate tracking and management of dead...

11h ago

Go to Apply

Secretary / Administrative Assistant (5626)

Three Saints Bay • Norco, CA • 11h ago

Management & Administrative

Secretary / Administrative Assistant (5626) Location Norco, CA Job Code 5626 of Openings 1 Apply Now ( https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=GATEWAYVENT&cws=55&rid=5626 ) Ghostrock ,...

11h ago

Go to Apply

Account Manager, SMBG - LA

NBC Universal • Universal City, CA • 11h ago

Management & Administrative

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our glob...

11h ago

Go to Apply

Administrative Assistant

Robert Half • Seal Beach, CA • 11h ago

Management & Administrative

Description Administrative Assistant,Administrative Assistance,Answering Inbound Calls,Administrative Office,Data Entry Key Responsibilities Maintain and update the homeowner information database (e.g., Buildtopia). Prom...

11h ago

Go to Apply

Administrative Assistant

Robert Half • Yorba Linda, CA • 11h ago

Management & Administrative

Description We are looking for a detail-oriented Administrative Assistant to join our team in Yorba Linda, California. In this Contract to permanent position, you will play a key role in supporting the Install team by co...

11h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.