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Supervisor, Warehouse Operations

Cardinal Health • Boylston, MA • 2h ago

Shift: Mon, Tues, Thurs, Fri 4:00PM -2:00AM (or until finish)

Anticipated salary range: $75,600-$107,900

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with myFlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Application window anticipated to close: 05/16/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Job Summary

The Supervisor, Warehouse Operations supervises a team of Outbound Operations warehouse associates and ensures that pick, pack, and ship operations are safe, efficient, and of high quality. With responsibility for the night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health's customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence.

Responsibilities

Supervises the daily work assignments and performance of Group Leads and Associates. Tracks efficiency and productivity metrics to determine which tasks are behind- and ahead-of-schedule, and provides hands-on guidance to Associates to ensure that pick, pack, and ship tasks are completed correctly and safely.

Ensures that all warehouse systems are ready and schedules and prioritizes the work that each Group Lead and team of Associates will complete. Tracks employee attendance and ensures necessary employee headcount to achieve objectives.

Monitors continually productivity and quality metrics including cycle times, lines per hour, shortages, damaged units, missed dispatches, and missed scans, among others. Regularly reports on team performance to the Manager, Warehouse Operations.

Determines the productivity or safety issue root cause and directs supervised staff on resolving the issue and maintaining operations. Promptly and thoroughly documents the issue and communicates the root cause and resolution to the Manager, Supervisors, and other internal stakeholders as necessary.

Proactively identifies opportunities to improve operations and mitigate risks within supervised team and broader warehouse operations. Provides input into operational excellence initiatives and ensures that there are implemented correctly within own area.

Conducts performance evaluations and provides one-on-one feedback to encourage Associates' development. Identifies Associates capable of working as Group Leads. Creates performance improvement plans for staff and administers discipline when necessary.

Participates in the interviewing and selection of new Associates and provides trainings during employee onboarding.

Qualifications

3+ years of experience, preferred

High School Diploma and Bachelor's degree, preferred

Previous experience leading a team

Prior experience with continuous improvement projects and initiatives

Strong written and verbal communication skills

Strong knowledge of Microsoft Office Excel (Pivot Tables and spreadsheets)

Experience working within ERPs (SAP or Manhattan) preferred

What is expected of you and others at this level

Coordinates and supervises the daily activities of operations or business staff

Administers and exercises policies and procedures

Ensures employees operate within guidelines

Decisions have a direct impact to work unit operations and customers

Frequently interacts with subordinates, customers, and peer groups at various management levels

Interactions normally involve information exchange and basic problem resolution

What Warehouse Operations contributes to Cardinal Health

Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

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