Administrative Assistant
Date Posted: Mar 18, 2026
Requisition ID: 474760
Location:
Richmond, IN, US, 47374
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About Richmond State Hospital :
Richmond State Hospital is about the people we serve and the community relationships we have developed, dating back to 1890. Richmond State Hospital is a public behavioral health facility operated by the state of Indiana and one of six state psychiatric hospitals within the Family and Social Services Administration Division of Mental Health and Addiction. As part of a newly integrated system of state psychiatric hospitals, we serve consumers across the state as the Eastern Center of Excellence in Mental Health and Addiction Services.
Nestled in northwestern Richmond, our beautiful campus provides a quiet and peaceful environment. We provide psychiatric and co-occurring treatment to all adults regardless of race, religion, sex, gender identification, age, handicap, national origin, and ability to pay for services. We are proud of our heritage and committed to continuing our tradition of service. Richmond State Hospital offers individual psychotherapy, group psychotherapy, chaplain services, family therapy and education, group psych-education, rehabilitation therapies, and patient employment opportunities. Unit-based programming is augmented with campus-wide specialty groups. RSH has been a state leader in evidenced-based medication prescribing to both reduce the risks associated with polypharmacy and optimize clinical outcomes. The hospital clinical and medical leadership collaborate with the unit treatment teams to provide the most contemporary and comprehensive care possible.
Salary Statement:
The salary for this position traditionally starts at $37,648.00 but may be commensurate with education or work experience.
A Day in the Life:
The essential functions of this role are as follows:
Provides advanced administrative support to an agency, department, or facility.
Reviews the organizational structure and functions of assigned program area to recommend changes to promote effectiveness.
Administers staff functions in support of program area.
Aids program administrator in applying agency or department policies and procedures.
Represents program administrator in meetings with representative of other agencies, and interested public to explain and interpret program goals, policies, and procedures.
Prepares, evaluates, and maintains administrative reports, policies, and procedures for different program areas
Collects essential patient referral information and assembles folders for the admissions committee to review. This includes use of an Access database for the DMHA, excel database to report and record information, status of admission decision, and scheduling of admissions with gatekeepers and referring agencies and/or courts.
Prepares admission packets for receiving treatment teams and shares.
Word processing, minute-taking, and database functions with other support staff and other duties as assigned.
Good communication and telephone skills are essential as this position represents the hospital to a wide variety of outside entities that includes judges, families, patients, gatekeepers and representatives from the Division of Mental Health and Addictions, the Joint Commission and other business relationships.
Works with sheriffs and courts to arrange for transportation to and from the hospital.
Provides notice to the courts of competency reports.
Communicates court hearings to appropriate internal and external parties.
As an employee of Richmond State Hospital, you are an essential employee for a 24/7 organization.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
Must have excellent verbal and written communication skills with a wide variety of persons and able to deal with contentious phone calls or visitors.
This person works with privileged and confidential information and is held to the highest ethical standards.
Must have good computer skills and knowledge of database applications and emails/word processing.
Specialized knowledge of theories, principles, and practices of administrative management.
Working knowledge of state governmental administrative structure.
Working knowledge of assigned program area.
Organizational skills with the ability to prioritize tasks effectively and multitask.
Ability to coordinate and motivate professional and support personnel.
Ability to communicate, both orally and verbally, with diverse public.
Attention to detail and proofreading skills.
Ability to establish cooperative work relationships.
Ability to analyze, update and write procedures and policies.
A degree is not required. However, at least 5+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
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