Working Title: Communications Operation Architect
Job Class: Management Analyst 4
Agency: Children Youth & Families Dept
Job ID : 92548
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Limited
Who May Apply : Open to all qualified job seekers.
Date Posted : 03/17/2026
Closing Date : 03/30/2026
Hiring Agency/Seniority Unit : DCYF / DCYF MAPE
Division/Unit : DCYF / Communications
Work Shift: 8:00 AM - 4:30 PM
Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $33.48 - $49.66 / hourly; $69,906 - $103,690 / annually
Classified Status : Unclassified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
End Date : 03/02/2028
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No
The Department of Children, Youth, and Families is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCYF does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
* Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) (Within Minnesota or neighboring states) and flexible hours options are available.
*This position is temporary and includes full state fringe benefits; the position is expected to last up to 2 years.
The Department of Children, Youth and Families is hiring a Communications Operations Architect! The Communications Operations Architect will serve as a strategic partner and operational architect for the agency's Communications Department, leading the development, improvement, and implementation of systems, tools, and processes that support effective internal and external communication. This role provides critical support in modernizing the agency's intranet, document management practices, policy workflows, and communication procedures to ensure information is accurate, accessible, and aligned with organizational priorities.
The position works collaboratively across Communications, IT, and agency leadership to design sustainable, user-centered solutions; strengthen cross-departmental workflows; and build the infrastructure necessary for consistent, timely, and high-quality communication. Through this work, the position enhances the employee experience and supports the agency's long-term strategic goals.
Responsibilities include:
Serve as the operational and systems architect for communication systems and functions
Lead intranet redesign planning and development
Develop and manage policy creation, editing, posting, and maintenance processes
Support intranet maintenance and Communications procedures documentation
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.
Three (3) years* of experience in designing, managing or improving organizational systems, workflows, or digital communications platforms
Applicants who meet the above experience requirements will be further evaluated based on the following during the interview process:
Strong collaborative relationships with a wide range of colleagues, stakeholders, and partners across the organization
Ability to communicate clearly, diplomatically, and with respect for diverse perspectives
Ability to approach complex problems with curiosity, creativity, and a user-centered mindset
Independently exercise sound judgment, and take initiative in ambiguous or evolving environments
Facilitate discussions, gather input, and guide groups toward shared understanding and solutions
*Bachelor's degree in Communications, Information Science, Business Administration, Computer Science, Information Technology, Digital Communications or related degree may substitute for one (1) year of experience.
Preferred Qualifications
Experience with SharePoint, Tridion, or similar enterprise content management systems
Experience with document management tools such as eDocs or comparable platforms
Familiarity with designing or improving policy governance workflows or policy lifecycle processes
Familiarity with conducting accessibility reviews or implementing ADA-compliant digital content
Experience coordinating with IT teams, vendors, or technical specialists on system development or platform improvements
Experience applying user-centered design principles to internal communication systems or tools
Variety of experiences working effectively with others from different backgrounds and cultures
Additional Requirements
It is the policy of the Department of Children, Youth, and Families that the individual selected for this position successfully complete a background investigation prior to employment, that may include the following components:
Reference check
Criminal Background check
Fingerprinting check (MNJIS/CJIS)
Driver's License Check
Personnel File Review: all current and former public sector employees
Additional assessment may be required during the interview process
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
