Representative - Customer Service

WESCO • Denver, NC • 7h ago

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.

Process payments for cash account customers.

Research and resolve customer problems, acting as the customer liaison between other departments when necessary.

Back-up support to sales counter with walk in and telephone inquiries.

Qualifications:

High School Degree or Equivalent required

Associates' Degree (U.S.)/College Diploma (Canada) preferred

2-4 years of relevant experience

Solid interpersonal skills that allow one to work effectively in a diverse working environment

Able to effectively communicate both verbally and in writing

Able to work well under pressure

Strong attention to detail

Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

Computer literate, including effective working skills of MS Word, Excel, and e-mail

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ?

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. ?

Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!?

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.?

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.?

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.

WESCO

Go to Apply

Share this job

Similar Jobs

Project Manager Manufacturing

Adecco US, Inc. • Charlotte, NC • 6h ago

Management & Administrative

Adecco is currently assisting a local customer in their search for Project Manager positions in Charlotte, NC. This is a great opportunity to further your existing skills as a Project Manager while learning new ones to s...

6h ago

Go to Apply

Customer Service Associate

Walgreens • Statesville, NC • 7h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

7h ago

Go to Apply

Guest Service Representative

Hendrick Automotive Company • Charlotte, NC • 8h ago

Management & Administrative

Hendrick Motors of Charlotte Location: 5201 E. Independence Blvd, Charlotte, North Carolina 28212 Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales departme...

8h ago

Go to Apply

Sales Manager (Part Time) - 24H210

Carter's/OshKosh • Charlotte, NC • 16h ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's C areers. As a Part Time Sales Manager, you will be the...

16h ago

Go to Apply

Marketing Project Manager

Insight Global • Charlotte, NC • 21h ago

Management & Administrative

Job Description Insight Global is seeking a Project Manager to support an electronics company in their full brand transition and spin-off, coordinating cross-functional, customer-facing initiatives across: Marketing Digi...

21h ago

Go to Apply

Marketing Consultant 1 - Contingent

ManpowerGroup • Charlotte, NC • 21h ago

Management & Administrative

Our client, a leading organization in the sponsorship and event management industry, is seeking a dedicated and detail-oriented Marketing Consultant 1 - Contingent to join their dynamic team. As a Marketing Consultant 1...

21h ago

Go to Apply

Project Manager with Electrical Experience - $75-$77 hr DOE + OT

Scope Services, Inc. • Stanley, NC • 1d ago

Management & Administrative

Salary Range: $75.00 To $77.00 Hourly Description This is for a Project Manager with Electrical expertise. Ideally, an electrical engineering degree and power generation background or experience. The position is typicall...

1d ago

Go to Apply

Customer Service Specialist

Sherwin-Williams • Charlotte, NC • 1d ago

Management & Administrative

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

1d ago

Go to Apply

General Manager

Drury Hotels • Charlotte, NC • 1d ago

Management & Administrative

Property Location:6920 Northlake Mall Drive - Charlotte, North Carolina 28216You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what yo...

1d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Gastonia, NC • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.