General Manager

Drury Hotels • Charlotte, NC • 2h ago

Property Location:6920 Northlake Mall Drive - Charlotte, North Carolina 28216You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025Incentives - Quarterly bonuses (we succeed together!) based on hotel resultsIncentives - This position is eligible for a semi-annual bonus based on hotel and company performanceAs experts in hotel operations creating memorable guest experiences, Drury Hotels Company's General Managers support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests.WHAT YOU WILL DOExpect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will:Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest serviceRecruit, train, develop, and coach team members to excel in their career growthDeliver on key business metrics of quality, service, profitability, and teamAssist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations.Role model quality assurance best practices each day with the team and consistently meet or exceed all measuresApply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvementWHAT WE EXPECT OF YOUPassion to serve others and exceed our guests' expectationsBachelor's degree in hospitality, business, or related field preferredMinimum of three-year supervisory experience with demonstrated leadership success. Hotel experience preferredRise. Shine. Work Happy. Apply NowAt Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOEExplore Our Culture

Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruiting@druryhotels.com.

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