Lodgekeeper Western Catskills Postcard Cabins in Roscoe NY

Hotel Equities • Roscoe, NY • 8h ago

Salary: $18.00 Hourly

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for the Western Catskills Postcard Cabins in Roscoe NY

Job Purpose:

The Lodgekeeper's responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.

To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.

Lodgekeeper Responsibilities:

Sorting, washing, drying, pressing, and folding clothing and other textile items.

Removing stains from items using the appropriate procedures.

Performing minor sewing duties.

Tracking which items belong to whom.

Keeping an updated inventory of laundry detergents and sewing kits.

Prepare for the following day's shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment

Tracking maintenance and repairs on laundering equipment.

Ensuring that the facility remains clean at all times.

Anticipating and responding to customers' queries, concerns, and complaints.

Keeping sufficient tokens or change for the washing and drying machines, if required.

Lodgekeeper Requirements:

High school diploma or equivalent is advantageous.

Prior experience in a similar role is preferable.

Familiarity with cleaning detergents and laundering equipment.

Ability to stand for long periods.

Capacity to lift up to 20 pounds unaided.

Basic arithmetic skills.

Outstanding organizational and time management skills.

Excellent analytical and problem-solving skills.

Personable disposition with a knack for customer service.

Available to work shifts and on weekends.

Other:

Being passionate about people and service.

Strong communication skills are essential when interacting with guests and employees.

Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.

Problem-solving, reasoning, motivating, and training abilities are often used.

Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

Salary $18.00 hour

Team Driven and Values Based Culture

Medical/Dental/Vision

Vacation & Holiday Pay

Same-day pay available

Employee Assistance Program

Career Growth Opportunities/ Manager Training Program

Reduced Room Rates throughout the portfolio

Third Party Perks (Movie Tickets, Attractions, Other)

401(k)

Employee assistance program

Employee discount

Flexible schedule

Flexible spending account

Life insurance

Parental leave

Referral program

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