Receptionist

Insight Global • Saint Petersburg, FL • 2h ago

Job Description

Insight Global's law office client in St. Petersburg, is seeking a Receptionist to support front-office operations for a four-month assignment. This role is client-facing and requires a calm, polished professional who can manage a busy phone line, coordinate attorney schedules, and maintain an organized, welcoming office environment.

The ideal candidate is confident, organized, and skilled at de-escalating tense situations while providing excellent customer service to clients, attorneys, and partners.

Key Responsibilities

Greet clients and visitors in a professional, courteous manner and ensure a welcoming front-office experience

Answer and manage a high-volume phone line (approximately 50 calls per day), directing calls appropriately and making outbound calls as needed to coordinate attorney-client conversations

De-escalate and calmly manage client concerns, helping to reduce tension and maintain a professional environment

Coordinate and schedule calls and meetings between clients and attorneys

Oversee daily office readiness, including ensuring the conference room and kitchen areas are clean, organized, and fully stocked

Monitor office supplies and notify appropriate staff if items are missing or need to be ordered

Handle outgoing mail intake and distribution, ensuring mail is properly provided to and delivered to partners

Provide general administrative and front-desk support as needed

Pay: $18/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Previous experience as a receptionist or front-office coordinator, preferably in a law firm

Strong communication and customer service skills with the ability to remain calm under pressure

Proficiency with Microsoft Office,