$19/hour Customer Service Representative (Remote Possibilities After 90 Days)

TEKsystems • Harrisburg, PA • 3h ago

About the Role

TEKsystems is hiring Customer Service Representatives to support a high-volume call center environment. This is an excellent long-term opportunity for individuals who are reliable, customer-focused, and eager to grow within a stable organization. You will handle inbound customer calls, assist with account inquiries, process payments, update account information, and perform general data entry. This role requires professionalism, strong communication skills, and the ability to work on-site daily.

Key Responsibilities

Answer inbound customer calls regarding account information.

Provide accurate information and support to existing and prospective customers.

Process applications and payments over the phone.

Document customer concerns and update account information.

Perform basic data entry and prepare reports as needed.

Maintain a positive, solutions-focused approach during customer interactions.

Adhere to company policies, privacy regulations, and call center standards.

Must-Have Qualifications

At least 1 year of consecutive customer service experience (call center experience is a plus, but not required).

Strong data entry and computer literacy skills.

High School Diploma or GED (verified during pre-employment process)

Reliable transportation and strong attendance history.

Ability to commit to on-site work Monday-Friday.

Must have no outstanding program-related fines prior to start date (will be verified).

Nice-to-Have Skills

Prior call center experience

Experience working in customer support environments

Positive and professional demeanor

Work Environment

Large call center office with individual cubicles

Business casual dress code (jeans allowed; no leggings/sweats)

Phones must be stored during working hours due to privacy requirements

Multiple day-shift schedule options between 8:00 AM-6:00 PM

Perks & Benefits

Paid Holidays & PTO (accrual begins on day one)

Opportunities for voluntary overtime (time-and-a-half)

Long-term stability with potential for ongoing employment

Employee events, seasonal celebrations, and team-oriented culture

Compliance Requirements

Pre-employment check

Drug screen

High school diploma or GED verification

Job Type & Location

This is a Contract position based out of Harrisburg, PA.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Harrisburg,PA.

Application Deadline

This position is anticipated to close on Mar 31, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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