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Urgent Hire: Onsite Customer Service Rep - Harrisburg, PA | $19/hr

TEKsystems • Harrisburg, PA • 2h ago

Urgent Hire: EZ Pass - Customer Service Representative

Location: Harrisburg, PA

Pay Rate: $19/hour

Schedule: Monday-Friday, Day Shifts (hours provided by OPM)

Benefits: Holiday Pay + PTO Accrual WFH

Opportunity: Eligible to apply after 90 days on assignment

Compliance: Drug Screen, BG Check, and review of any applicable EZ Pass fines

About EZ Pass

Since 1939, EZ Pass has been a trusted leader in transit technology, serving government agencies and transportation departments across the U.S. Join our award-winning team and help deliver exceptional customer service in a fast-paced environment.

Role Responsibilities

Answer inbound calls from customers regarding account information and services

Assist potential customers with applications and process payments via phone

Document customer concerns, update account details, and perform data entry

Handle account maintenance including changes, adjustments, and statement requests

Explain terms, conditions, and policies clearly to customers

Prepare daily activity and cash-out reports

Proactively address customer requests with professionalism

Skills &

Qualifications

Top Skills:

Customer Service, Microsoft Office, Data Entry, Call Center, Customer Support

Must Haves:

Proficient data entry and computer literacy

Positive demeanor and strong communication skills

Customer service experience (call center preferred, not required)

Strong attendance record

Reliable transportation or ability to commute via bus route

High School Diploma or GED (proof required for onboarding)

Experience Level

Entry Level - Perfect for candidates looking to grow in customer service and call center operations.

Job Type & Location

This is a Contract position based out of Harrisburg, PA.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Harrisburg,PA.

Application Deadline

This position is anticipated to close on Mar 29, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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