Banking Center Manager III

First Horizon Bank • Johnson City, TN • 20h ago

Description

Location: Onsite listed in the job posting

Weekly Scheduled Hours: M-TH 8-5, Friday 8-6, Saturday 9-1

SUMMARY

This position is responsible for the overall sales, production, profitability and regulatory compliance of a banking center. It is also the responsibility of this position to ensure the banking center delivers quality, accurate, and timely customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic leadership

Coach, lead and manage banking center team to ensure all strategic initiatives are executed effectively.

Model and demonstrate First Horizon Bank (Firstpower) culture. Promote a positive work culture by increasing and supporting associate engagement.

Represent the company in a professional manner, including being involved in the local market/community through civic organizations or community groups.

Sales and business development

Implement and coach advice driven sales process. Provide one-on-one coaching, inspect, and recognize sales activities and behaviors.

Establish and nurture relationships with key clients and partners to expand the client base. Proactively collaborate with and refer to key line of business partners to lead and promote effective One Team partnerships.

Business development of market area through proactive sales calls, networking, and participation in local activities to achieve goals and priorities.

Client experience

Deliver excellent client experiences consistently and promptly resolve client issues effectively.

Team management

Recruit, train, develop, and retain a high-performing Retail banking center team.

Lead, grow, coach, and motivate associates to execute banking center routines effectively, aligning with our Purpose, Values, and Action to deliver financial guidance and support.

Provide regular coaching, feedback, and performance evaluations to banking center team members.

Foster a collaborative and inclusive work environment that promotes teamwork and professional growth.

Mentor less experienced Banking Center Managers.

Compliance and risk management

Collaborate with market operations and sales leadership to ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics, while ensuring all associates on the team complete required training.

Implement effective risk management practices to minimize potential financial and operational risks.

Operational efficiency

Lead and manage operational excellence for the banking center. Monitor operational metrics and implement improvements as needed. Partner with Retail Operations team to address operational concerns.

Responsible for controlling operational and administrative expenses.

Other job-related duties and special duties as assigned

SUPERVISORY RESPONSIBILITIES

Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; assessing performance, providing regular feedback and coaching; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B. A.) from four-year college or university; or 5 -10 years related experience and/or training; or equivalent combination of education and experience.

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office suite, Salesforce

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

None required

NMLS Language

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

DeGarmo Behavioral Assessment Requirement

All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position

The assessment takes approximately 12-15 minutes to complete

Assessment results must be submitted prior to having your application evaluated by Talent Acquisition

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_https:/www.firsthorizon.com/\\;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\kmPxl66_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .

Benefit Highlights

Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Facebook (https://www.facebook.com/FirstHorizonBank)

X formerly Twitter

LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

Instagram

YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Relationship Banker

First Horizon Bank • Jonesborough, TN • 1d ago

Finance, Accounting & Banking

Description Location : Onsite at the location listed in the job posting. Weekly Scheduled Hours : Monday - Thursday 8 am - 5 pm, Friday 8 am - 6 pm and every third Saturday 8:30 am - 1:30 pm SUMMARY The Relationship Bank...

1d ago

Go to Apply

Accounting and Information Systems Auditor

Tennessee Comptroller of the Treasury • Kingsport, TN • 1w ago

Finance, Accounting & Banking

Accounting & Information Systems Auditor Location: Multiple counties in the Tri-Cities Tennessee area, including Sullivan, Washington, Greene, Hancock, and Johnson. Join us in our mission to make government work bett...

1w ago

Go to Apply

U-Metal Supervisor 2 -- Downblending Ops Mgmt

Nuclear Fuel Services • Erwin, TN • 2w ago

Finance, Accounting & Banking

Nuclear Fuel Services (NFS) is a division of BWX Technologies. At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufa...

2w ago

Go to Apply

U-Metal Supervisor 2 -- Downblending Ops Mgmt

BWX Technologies, Inc. • Erwin, TN • 2w ago

Finance, Accounting & Banking

2w ago

Go to Apply

Banking Customer Experience Specialist - On site - Evening shifts

Teleperformance USA • Bristol, TN • 2w ago

Finance, Accounting & Banking

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business...

2w ago

Go to Apply

Accounting / Bookkeeper

ColdStar International Corporation • Bristol, TN • 2w ago

Finance, Accounting & Banking

POSITION SUMMARY As an integral part of the accounting team, this position requires the use of accounting principles to handle complex accounting issues, including; assisting with month-end accounting close process, anal...

2w ago

Go to Apply

SEC Accountant

Eastman • Kingsport, TN • 2w ago

Finance, Accounting & Banking

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman w...

2w ago

Go to Apply

Accounting / Bookkeeper

Coldstar International Inc • Bristol, TN • 2w ago

Finance, Accounting & Banking

2w ago

Go to Apply

Banking Center Manager

First Horizon Bank • Johnson City, TN • 3w ago

Finance, Accounting & Banking

Description Location: Onsite listed in the job posting. Weekly Scheduled Hours: MONDAY - FRIDAY 8 AM - 5 PM, EVERY THIRD SATURDAY 8:30 AM - 1:30 PM Summary If you're a natural leader and want to lead a team at a strong c...

3w ago

Go to Apply

CDL Truck Driver - Roll Off

WM • Kingsport, TN • 35min ago

Trucking & Construction

Seeking Experienced CDL Drivers, Industry and Manual Transmission Experience is Preferred This Position Offers Opportunity for Advancement Yearly Boot Allowance What is the value of a WM job? The value of a WM job is mor...

35min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.