Accounts Receivable Specialist-Medicare, Customer Service Operations

Cardinal Health • Little Rock, AR • 2h ago

Job Summary

The Accounts Receivable Specialist - Medicare is responsible for the timely follow-up and resolution of insurance claims. This role ensures accurate and efficient collection of outstanding balances from insurance payers, working to reduce aging accounts receivable and increase cash flow for the organization. This position is a Medicaid insurance associate on the revenue cycle management team.

Responsibilities

Review aging reports and work insurance accounts to ensure timely resolution and reimbursement.

Contact insurance companies via phone, portals, or email to check claim status, request reprocessing or escalate issues.

Analyze denials and underpayments to determine appropriate action (appeals, corrections, resubmissions).

Track and follow up on all submitted appeals until resolution.

Analyze explanation of benefits (EOBs) and remittance advice to determine the reason for denial or reduced payment.

Document all collection activities in the billing system according to departmental procedures.

Follow up on unpaid claims within payer-specific guidelines and timelines.

Coordinate with other billing team members, coders, and providers to resolve claim discrepancies.

Maintain up-to-date knowledge of payer policies, coding changes, and reimbursement guidelines.

Ensure compliance with HIPAA and all relevant federal/state billing regulations.

Flag trends or recurring issues for team leads or supervisors.

Meet daily/weekly productivity goals (e.g., number of claims worked, follow-ups completed).

Assist with special projects, audits, or other duties as assigned.

Qualifications

1-3 years of experience, preferred

High School Diploma, GED or equivalent work experience, preferred

Strong knowledge of insurance claim processing and denial management preferred.

Familiarity with Medicare, Medicaid, and managed care preferred.

Proficiency in billing software (e.g. Waystar, Noble House, etc.) and Microsoft Office Suite.

Excellent verbal and written communication skills.

Ability to work independently and manage time effectively.

Detail-oriented with strong analytical and problem-solving skills

What is expected of you and others at this level

Applies acquired job skills and company policies and procedures to complete standard tasks

Works on routine assignments that require basic problem resolution

Refers to policies and past practices for guidance

Receives general direction on standard work; receives detailed instruction on new assignments

Consults with supervisor or senior peers on complex and unusual problems

Anticipated hourly range: $20.02 per hour - $25.78 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with myFlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Application window anticipated to close: 4/17/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Similar Jobs

CLAIMS REVIEW SPECIALIST

State of Arkansas • Little Rock, AR • 12h ago

Finance, Accounting & Banking

CLAIMS REVIEW SPECIALIST Date: Mar 16, 2026 Req ID: 55090 Location: Little Rock, AR, US, 72201 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $39,170.98 Position Number: 22099403 County: Pulaski Posting...

12h ago

Go to Apply

Senior Analyst, Finance Operations (Pricing Support)

Cardinal Health • Little Rock, AR • 21h ago

Finance, Accounting & Banking

What Finance Operations contributes to Cardinal Health Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial...

21h ago

Go to Apply

Senior SAP Application Consultant, Finance (FICO)

NTT America, Inc. • Little Rock, AR • 21h ago

Finance, Accounting & Banking

Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!

21h ago

Go to Apply

Loan Documentation Specialist I

Bank OZK • Little Rock, AR • 22h ago

Finance, Accounting & Banking

Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional se...

22h ago

Go to Apply

Trade Finance Relationship Manager

Regions Bank • Little Rock, AR • 22h ago

Finance, Accounting & Banking

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place...

22h ago

Go to Apply

Teller II (TELLE014097)

Centennial Bank • Little Rock, AR • 2d ago

Finance, Accounting & Banking

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4698721 The Teller II will conduct transactions with speed, accuracy, and efficiency w...

2d ago

Go to Apply

Community Lending Mortgage Banker

City National Bank • Little Rock, AR • 2d ago

Finance, Accounting & Banking

COMMUNITY LENDING MORTGAGE BANKER WHAT IS THE OPPORTUNITY? This position is responsible for sales of first mortgage and concurrent second loan products to existing and potential banking diverse segment clients. Community...

2d ago

Go to Apply

Mortgage Loan Processor III

City National Bank • Little Rock, AR • 2d ago

Finance, Accounting & Banking

MORTGAGE LOAN PROCESSOR III WHAT IS THE OPPORTUNITY? The Mortgage Loan Processor III is responsible for processing home equity line of credit's, purchase, and refinance transactions. They will examine and evaluate approv...

2d ago

Go to Apply

Lead Finance Specialist - Engine Cost Analyst

GE Aerospace • Little Rock, AR • 3d ago

Finance, Accounting & Banking

Job Description Summary In this role, you will be responsible for coordinating with all Aerospace product lines and the Supply Chain division to ensure the complete and accurate output of engine cost by engine serial num...

3d ago

Go to Apply

Accounts Payable Specialist

Bank OZK • Little Rock, AR • 4d ago

Finance, Accounting & Banking

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.