Sales Operations Manager- Data Analytics

Calabrio • Minneapolis, MN • 9h ago

Calabrio is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today's multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company.

Calabrio is looking for a Sales Operations Manager - Data Analytics to join our Revenue Operations team. This role would be responsible for leading data-driven initiatives that improve sales performance, forecasting accuracy, and operational efficiency. This role oversees sales analytics, reporting infrastructure, and performance measurement while partnering with sales leadership to develop strategic insights and optimize processes.

The manager translates complex sales data into actionable insights, manages analytics tools and CRM reporting, and ensures the sales organization has accurate data to drive decision-making.

What you'll be doing:

Team Leadership

Lead and mentor sales operations analysts or data analysts, bringing your expertise from prior positions to help analysts learn and grow

Manage analytics projects and ensure delivery of high-quality insights

Manage analytics projects and ensure delivery of high-quality insights.

Sales Analytics & Insights

Lead analysis of sales performance data to identify trends, opportunities, and risks

Develop dashboards and reporting frameworks that provide visibility into pipeline health, revenue, and sales productivity

Provide strategic recommendations to senior leadership based on data insights

Manage sales forecasting processes and improve forecast accuracy

Analyze pipeline metrics, win rates, and sales cycles to support revenue projections

Reporting & Business Intelligence

Design and maintain automated reports and dashboards using BI tools (e.g., Tableau, Power BI, Looker)

Standardize sales metrics and KPIs across the organization

Deliver executive-level reporting on revenue, pipeline performance, and sales effectiveness

Process Optimization

Identify inefficiencies in the sales process and implement improvements through analytics and automation

Support implementation and optimization of sales tools and analytics platforms

Develop scalable operational processes for the sales organization

Requirements

Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience

2-3 years experience as a data analytics and/or sales operations manager. 5+ years working in Data Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization

Advanced Excel and data visualization skills

Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI). Strong proficiency in Salesforce, and other sales and/or marketing platforms

Benefits

You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:

Global team recognized for their passion and innovation

Innovative product culture and project exposure

Training and development from industry-leading experts

Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more

We offer market competitive pay and benefits based upon the candidate's skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $119,000.

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most...workplace diversity and ensuring an environment of mutual respect.? We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity.? Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you'll feel motivated and genuinely excited to come to work!

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio's application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing recruiting3@calabrio.com. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant's requested accommodation with those individuals who have a specific need to know such information.

Ready for Exponential Career Opportunities? Apply now

Similar Jobs

Sales Manager, Transactional Practices - GLLF

Thomson Reuters Holdings Inc. • Eagan, MN • 2h ago

Management & Administrative

The Sales Manager for Transactional Practices is responsible for leading an overlay sales team that will drive channel revenue growth via acquisition of new customers within existing GLLF firms. This position will be res...

2h ago

Go to Apply

Corporate Account Sales Manager- Washington DC

The Hertz Corporation • Saint Paul, MN • 3h ago

Management & Administrative

The Corporate Sales Account Manager, Washington DC is responsible for being customer driven and growth oriented to drive business and capitalize on opportunities that result in increased revenue within the corporate segm...

3h ago

Go to Apply

Receptionist and Marketing Support

Robert Half • Saint Paul, MN • 8h ago

Management & Administrative

Description We are looking for a dedicated Receptionist and Marketing Support specialist to join our team in St. Paul, Minnesota. This multifaceted role combines administrative duties with marketing responsibilities to e...

8h ago

Go to Apply

Marketing Resource Manager

LUBE TECH SERVICES LLC • Minneapolis, MN • 8h ago

Management & Administrative

Description With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day. W...

8h ago

Go to Apply

Account Manager- Midwest- Monarch

J&J Family of Companies • Minneapolis, MN • 12h ago

Management & Administrative

At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and les...

12h ago

Go to Apply

Chief Compliance Officer - Human Services Manager 5

State of Minnesota • Saint Paul, MN • 16h ago

Management & Administrative

Working Title: Chief Compliance Officer Job Class: Human Servicers Manager 5 Agency: Human Services Dept Job ID : 92860 Location : St. Paul Telework Eligible : Yes Full/Part Time : Full-Time Regular/Temporary : Unlimited...

16h ago

Go to Apply

Customer Service Associate

Walgreens • Lakeville, MN • 18h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

18h ago

Go to Apply

Salesforce Consultant, Business Analysis

Cardinal Health • Saint Paul, MN • 18h ago

Management & Administrative

What Business Analysis contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delive...

18h ago

Go to Apply

Customer Service Representative

U-Haul • Minneapolis, MN • 18h ago

Management & Administrative

Compensation Range: $16.36 to $18.50 Hourly Location: 4215 Hiawatha Ave, Minneapolis, Minnesota 55406 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivat...

18h ago

Go to Apply

Customer Service Representative

Wells Fargo • Minneapolis, MN • 18h ago

Management & Administrative

About this role: Wells Fargo is seeking a Customer Service Representative in Operations Payments as part of Global Operations. Learn more about the career areas and lines of business at wellsfargojobs.com ( https://www.w...

18h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.