Supervising Investigator

City of New York • New York, NY • 2h ago

Job Description

*DCWP is currently hiring for this position either on a provisional basis or through the 55a program. Permanent employees in the civil service title, and comparable title (under 6.1.9) are also eligible to apply.

This position may be eligible for remote work for up to 2 days per week, pursuant to the Flexible Work Pilot Program. *

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City's communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.

The Office of Labor Policy & Standards ("OLPS") enforces the City's worker protection laws, including the Protected Time Off Law, Fair Workweek scheduling laws that protect fast food and retail workers, and Delivery Worker Laws that protect delivery workers classified as independent contractors. We also administer the Freelance Isn't Free Act (FIFA) program, which assists freelance workers who have experienced wage theft and other violations. We obtain monetary compensation for workers for violations and bring companies into compliance. More information about our office is available at nyc.gov/workers.

OLPS is seeking a Supervising Investigator to supervise 4-5 staff members who investigate potential violations of NYC worker protection laws. Key responsibilities include:

Maintaining a strong understanding of the laws OLPS enforces;

Training and supervising OLPS investigators in handling high volume investigative caseloads, including assigning cases to investigators, interviewing complainants and witnesses, obtaining and analyzing records from employers, actively monitoring and ensuring investigations progress from week to week, reviewing, editing, and approving written materials, assisting with case strategy and charging decisions, ensuring accurate calculation of amounts owed in employee relief and civil penalties, and engagement with businesses and attorneys to negotiate resolution of charges;

Supervising investigators in cases that are complex and/or broad in scope, in collaboration with OLPS data scientists and attorneys;

Reviewing written investigation reports to ensure all charges are supported by sufficient evidence and adequately documented, working with investigators to edit reports as necessary, and approving final reports;

Monitoring investigator case progress using database reports and assisting with office database management.

Managing assignments and workflow of complaints to investigators;

Providing input and recommendations to supervisors concerning OLPS standard investigative processes and enforcement policy and communicating changes to OLPS investigators;

Contributing to development of procedures and materials to implement new legislation;

Staying up-to-date with various federal, state, and city laws and regulations;

Testifying at the Office of Administrative Trials and Hearings' Trial Division about investigation findings and process;

Complying with office policies and procedures, including entering accurate information into and uploading documents into OLPS case management databases and ensuring supervisees do the same;

Interviewing applicants for investigator positions with OLPS and giving input on hiring decisions; and

Writing annual evaluations, giving regular feedback to investigators, supporting investigators' professional development, and enforcing DCWP policies, including the DCWP code of conduct and the time and leave manual.

ASSOCIATE INSPECTOR (CONSUMER - 33998

Qualifications

A four-year high school diploma or its educational equivalent and five years of full-time satisfactory experience in a consumer or worker protection agency conducting inspections or investigations, at least one year of which must have been in a supervisory or administrative capacity or as an Inspector Assignment Level II; or

A baccalaureate degree from an accredited college and one year of full-time satisfactory experience in a consumer or worker protection agency conducting inspections or investigations in a supervisory or administrative capacity or as an Inspector Assignment Level II; or

Education and/or experience equivalent to "1" or "2" above. College education may be substituted for the required experience on the basis of 30 semester credits for each year of required experience. However, all candidates must have a four-year high school diploma or its educational equivalent.

License Requirement:

Possession of a Motor Vehicle Driver License valid in the State of New York at the time of appointment. The license must be maintained for the duration of employment.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Salary Min: $ 72,262.00

Salary Max: $ 88,000.00

Similar Jobs

CDL-A - Intermodal truck driver

Schneider • Union, NJ • 22min ago

Trucking & Construction

Intermodal truck driver Average pay: $1,600-$1,900 weekly Home time: Daily Experience: 3 months or greater CDL experience Overview Haul freight containers secured to company-owned chassis. 99% no-touch freight with 60% d...

22min ago

Go to Apply

CDL-A - Intermodal truck driver

Schneider • New York, NY • 27min ago

Trucking & Construction

27min ago

Go to Apply

CDL-A - Intermodal truck driver

Schneider • Kearny, NJ • 28min ago

Trucking & Construction

28min ago

Go to Apply

Truck Driver on-the-job CDL Training

Roehl Transport • Wayne, NJ • 29min ago

Trucking & Construction

On-the-Job CDL Training Program Truck Driving Job Make more of yourself and for yourself. If you qualify, Roehl Transport will pay you to get your CDL ( https://www.roehl.jobs/driving-jobs/cdl-truck-driving-schools ) &am...

29min ago

Go to Apply

CDL Truck Driver Van OTR Fleet

Roehl Transport • Clifton, NJ • 36min ago

Trucking & Construction

In our over the road Van Fleet, you'll haul largely no-touch freight across 48 states and Canada. As you see the nation, you'll also see many different shippers and locations. You'll get our Dynamic Pay Plan that better...

36min ago

Go to Apply

MEDICAL ASSISTANT

Callen-Lorde Community Health Center • New York, NY • 1h ago

Hospital & Medical

Salary Range $25.00 - $31.57 Hourly Position Type Full Time Job Shift Any Education Level High School Travel Percentage None Category Health Care Description About Us: Callen-Lorde is the global leader in LGBTQ+ healthca...

1h ago

Go to Apply

FIRE MEDICAL OFFICER

City of New York • New York, NY • 1h ago

Hospital & Medical

Job Description The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agenc...

1h ago

Go to Apply

Marketing Manager, Social Marketing

Amazon • New York, NY • 1h ago

Management & Administrative

Description Amazon Haul is redefining how customers discover ultra-affordable products - and this is your chance to build the paid social program that fuels its growth. If you're a performance marketer who thrives on own...

1h ago

Go to Apply

Cashier - Markets

OTG • Newark, NJ • 1h ago

Retail & Hospitality

Pay Rate: 21.45 YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Cashier at EWR now and drive a new @type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's b...

1h ago

Go to Apply

MARKETING MANAGER

Compass Group, North America • New York, NY • 1h ago

Management & Administrative

Restaurant Associates Position Title: MARKETING MANAGER - NEW YORK, NY Salary: $95000 - $100000 Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's...

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.