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Customer Svcs Specialist - LSC Store

Minnesota State • Duluth, MN • 3h ago

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

Institution:

Lake Superior College

Classification Title:

Customer Svcs Specialist

Bargaining Unit / Union:

206: AFSCME - Clerical and Office

City:

Duluth

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Temporary (Fixed Term)

Salary Range:

Job Description

This position exists to ensure that the LSC Store offers its stakeholders high quality customer service by providing friendly and accurate information and professional services along with the use of appropriate electronic resources to assist customers. This position has primary responsibility for the sales floor of the LSC Store. This position works directly with people form diverse racial, ethnic and socioeconomic backgrounds and fully supports the College's commitment to equity and inclusion.

Salary Range:

$20.32 - $24.75

Minimum Qualifications

English sufficient to speak, read, understand and respond to written and spoken communications with customers

Math skills sufficient to add, subtract, multiply, divide, count, total, make change, and monitor accounts accurately

Ability to develop and maintain electronic spreadsheets sufficient to enter and retrieve data and create formulas

Ability to use customer service skills on the phone, in person and online to provide effective general and specialized office support. Customer service skills sufficient to provide calm and courteous service.

Ability to adjust to changing stress levels during high volume times

Ability to move items weighing up to 25 pounds on a regular basis

Ability to work in a seated or standing position for extended periods of time

Preferred Qualification

Demonstrated ability to work successfully with persons from diverse backgrounds, and commitment to diversity and inclusion initiatives.

Higher education or MinnState experience

Prior sales experience

The experience, organizational, and personal skills necessary to perform assigned work independently, efficiently, and in a timely manner, and to problem-solve, plan, communicate, and prioritize work

Work Shift (Hours / Days of work)

8:00am - 4:30pm / Monday - Friday

About Lake Superior College

Lake Superior College is an Equal Opportunity employer and educator deeply committed to fostering the principles of diversity, equity, and inclusion. We unequivocally prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law.

As an affirmative action employer, we proactively seek to cultivate a diverse and talented workforce. We sincerely encourage applications from individuals of all backgrounds, including women, racial and ethnic historically underrepresented groups, persons with disabilities, and individuals with protected veteran status. Our commitment to affirmative action is integral to creating a workplace that values and leverages the unique perspectives and contributions of every employee. LSC actively seeks to attract and retain a diverse faculty and staff who represent the richness of our institution and the broader community we serve by fostering their development and recognizing their contributions. We are dedicated to creating an inclusive culture where all individuals feel valued, respected, and empowered.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

05-06-2026

Position End Date:

05-20-2026

Open Date:

03-16-2026

Close Date:

03-24-2026

Posting Contact Name:

Abby Cyr

Posting Contact Email:

abby.cyr@lsc.edu

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