Customer Service Dispatcher

Aston Carter • Stuart, FL • 6h ago

Job Title: Call Center Representative / Delivery Service Dispatcher

Job Description

The Delivery Service Dispatcher will focus on generating cases for billing disputes and servicing CO2 tanks. The role involves logging calls, creating service tickets, scheduling and dispatching service, and assisting with billing disputes, gas refills, and equipment safety issues. This position demands accuracy, attention to detail, and strong communication skills. The role includes a comprehensive training program with three weeks of classroom instruction followed by one week of hands-on training with a supervisor.

Responsibilities

Generate cases for billing disputes and CO2 tank service.

Log calls and create service tickets efficiently.

Schedule and dispatch service personnel as needed.

Assist with billing disputes, gas refills, and equipment safety issues.

Ensure accuracy and attention to detail in all tasks.

Essential Skills

Customer service experience.

Dispatch and logistics coordination experience.

Proficiency in Microsoft Office and basic computer navigation.

Strong communication and interpersonal skills.

Organizational skills with attention to detail.

Ability to work weekends and flexible schedules.

Basic computer literacy and quick learning of new systems.

Work Environment

The position is based onsite in an air-conditioned office setting in Stuart, FL. The work environment is collaborative, with a supportive team culture. The initial training is conducted Monday through Friday, either from 8 AM to 5 PM or 9 AM to 6 PM, for three weeks in the classroom followed by one week of hands-on training. Multiple schedules are available, including positions with varying days off and work hours ranging from early mornings to evenings.

Job Type & Location

This is a Contract to Hire position based out of Stuart, FL.

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Stuart,FL.

Application Deadline

This position is anticipated to close on Mar 30, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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