Medical Assistant-Outpatient Clinic

River Valley Counseling Center, Inc. • Westfield, MA • 4h ago

Medical Assistant - Westfield Outpatient Clinic River Valley Counseling
Center ? 94 N Elm Street Westfield, MA Aides/Assistants Full Time Req #
1023 RVCC is looking to hire a Medical Assistant - Westfield Clinic
About Us: At River Valley Counseling Center, Inc. (RVCC), our mission is
to improve the health and well-being of every person in our community.
We provide expert, compassionate care grounded in honesty, respect, and
dignity. Through collaboration, innovation, and education, we inspire
hope and empower positive change in those we serve. We are committed to
being responsible stewards of our resources, ensuring efficient and
cost-effective care for all. Position Summary: The Medical Assistant at
River Valley Counseling Center (RVCC) plays a key role in supporting
provider visits by preparing clients, obtaining vital signs and medical
history, and accurately documenting in the Electronic Health Record
(EHR). This position assists with prescriptions, coordinates follow-up
care and appointments, and ensures up-to-date client information, all
while maintaining a professional, respectful, and confidential
environment. The Medical Assistant collaborates with providers and staff
to ensure efficient, client-centered care, and adapts to evolving
clinical needs and procedures. Key Responsibilities: Escort clients into
clinical area and assist them physically, when required Document start
time in EHR when client is roomed Take vital signs and document them in
clients electronic health record Prepare client for Provider\'s visit,
as required Obtain history of the current visit and document information
in the client?s chart. Maintain, in conjunction with the Provider,
current information regarding allergies, medications, and pertinent
family history in the client?s problem and medication sections Ensure
all prescriptions sent by fax from the pharmacies are forwarded to the
provider and addressed in a timely manner. Determine, arrange and submit
for appropriate follow-up care, including follow-up appointments,
educational materials, diagnostic testing and third-party referrals;
this process may occur in collaboration with the Provider and/or office
assistant. Ensure the completeness and accuracy of non-Provider entries
into the client?s electronic medical record (e.g. immunizations, medical
supplies) Qualifications: Required: Education Level - High school
graduate or GED; successful completion of a medical assistant training
program Years of Experience - 1-2 years as a medical assistant
Skills/Abilities - Excellent verbal and written communication skills;
interpersonal skills; crisis intervention skills; organizational skills;
attention to detail; computer skills; good customer relations skills;
knowledge of legal and ethical issues pertaining to the profession.
Licensing/Certification - Current CPR certification and Medical
Assistant Certificate. Preferred: Bilingual (English/Spanish) preferred.
What We Offer: A supportive, mission-driven work environment
Opportunities for professional development and continuing education
Competitive benefits package Collaboration with a compassionate,
multidisciplinary team The chance to make a real difference in our
communities Summary of Benefits: Salary Range: \$22 - \$22.50 Based on
years of experience, level of education, specialty and
licensure/certifications. Additional compensation for advanced education
for qualifying positions. Generous time off benefits for eligible
positions Exclusive employee discounts Excellent and affordable
insurance including health, vision, dental and pet insurance Mileage
reimbursement 403b match CEU reimbursement Retention Payments offered to
licensed and licensed eligible clinicians

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