Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Zayo is seeking a
to drive the delivery of software that enables our
transport and infrastructure product portfolio
-including optical transport, point-to-point services, and dark fiber-adjacent offerings.
This role
is responsible for
making
Capital-P Product strategy buildable in the real world
. You will work directly with Product to shape scope, sequencing, and feasibility, while partnering deeply with engineering teams to deliver reliable, scalable software that supports how transport services are quoted, ordered, provisioned, and supported.
This is a
technical, authoritative TPM role
. You do not own the
product
roadmap, but you are the person who understands the
technical, business, and operational implications
well enough to define how work should be executed, what tradeoffs exist, and what is realistically deliverable.
You will
operate
in
customer-facing and
operational
systems
, with meaningful exposure to customer-facing ordering and support experiences. Success in this role requires strong system-level thinking, comfort with complexity, and the ability to engage credibly with engineers, network teams, product leaders, and customers.
What
You'll
Serve as theSenior Technical Product Managerfor software supporting transport and infrastructure products.
Partner directly with Capital-P Product to:
Shape scope and sequencing
Define what isfeasibleand when
Propose alternatives when requirements conflict with technical or operational reality
Owndelivery executionfor transport-related initiatives across multiplesoftwareengineering teams.
Translate product intent intoclear, technically grounded requirements, user stories, and acceptance criteria.
Act as the primary technical interface between Product, Engineering, Network Operations, and Sales Engineering.
Drive delivery of software supporting:
Order orchestration
Provisioning and activation workflows
APIs and workflow engines
Transport-related quoting and ordering experiences
Review and challenge technical designs as needed, particularly where automation meets physical network constraints.
Understand and account forautomation limitations tied to physical infrastructure, even when working in software systems.
Applypragmatic Agile practicesto drive delivery-prioritizing outcomes over ceremony.
Lead UAT and release readinessconversations
Participate in customer and carrier escalations when necessary, bringing technical clarity and ownership.
Present tradeoffs, risks, anddeliveryrealities to leadership with confidence and clarity.
Use data directly (queries, logs, metrics) tovalidateassumptions and inform decisions.
Leverage AI tools to accelerate analysis, documentation, and problem-solving whereappropriate.
Complete other responsibilities asrequired.
What Success Looks Like
Transport product initiatives that are delivered predictably and responsibly
Product ideas translated into software that works within real-world physical and operational constraints
Engineering teams that trust the requirements and direction you provide
Fewer late-stage surprises caused by overlooked system or infrastructure realities
Clear alignment between Product intent and delivery execution
Strong working relationshipsacross Product, Engineering, Network Ops, and Sales Engineering
A reputation for ownership when things get complex or messy
What You Bring
Minimum of five (5) years of experience intechnical product management, platform product management, or similar system-heavy roles.
Experience deliveringsoftware for infrastructure-oriented or network-adjacent product lines.
Strong programming knowledge required: ability to read and reasonaboutcode, query databases, understand automation logic, and communicate effectively with engineers.
Comfort working in backend-heavy environments involving orchestration, provisioning, and APIs.
Ability to reasonaboutphysical vs. logical servicesand how physical constraints impact software systems.
Experience working across multiple specialized engineering teams.
Practical experience inAgile delivery environments(Scrum or similar), with a focus on shipping.
Exceptionalwritten and verbal communicationskills-thisis a hard requirement.
Ability to engage credibly with:
Engineers
Network Operations
Sales Engineering
Product leadership
Customers (as needed)
Strong ownershipmindset;you take responsibility for outcomes, not just inputs.
Humility and professionalism-willing to challenge ideas, accept feedback, and be wrong when necessary.
Transport or infrastructure experience is stronglypreferred, butnotrequiredif you bring adjacent network or systems experience and learn quickly.
Additional Details
Location:Remote (U.S.-based preferred)
Role Type:Individual Contributor
Reporting:Head of Technical Product Management
How This Role Is Different
This is
not
a consumer PM role and
not
a network engineering role.
It exists to ensure that transport product strategy becomes
real, shippable software
-
accounting for
physical infrastructure realities, system constraints, and
delivery
tradeoffs.
Estimated base salary range: $112,800 - $173,600 USD/annually.
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any @type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Zayo is an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race,
