Principal Product Manager - Content & SMP

T-Mobile USA, Inc • Bellevue, WA • 1h ago

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! The Principal Product Manager is a visionary, strategist, analyst, customer evangelist, and respected leader of execution. This role is ultimately accountable for T-Mobile's platform and experiences that showcase our many partner offers. At a high level this means identifying the intersection of customer problems/unmet needs, technical feasibility, and business objectives. They will secure funding and guide a cross-functional team as well as key stakeholders to deliver against the opportunity. This Principal Product Manager is a "jack-of-all-trades" leveraging deep customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. Job Responsibilities: No day is the same for the Principal Product Manager. Day-to-day activities or responsibilities include: Constructing a compelling and effective strategy for a complex, cross-platform solution . This includes creating, managing, maintaining, and communicating product vision. Cataloguing best-fit use cases for our products/services by defining value scenarios in which the product/service was designed to accomplish tasks, achieve goals, and resolve customer problems. Gathering, analyzing, prioritizing and documenting product requirements based on ongoing buyer/customer needs and motivations. Evaluating and ranking initiatives based on customer impact, business value, and feasibility, making explicit decisions on what to do now, later, or not at all Partnering with business, internal/external stakeholders and Leadership to understand current customer experiences and identify areas of opportunity. Working with data scientists to answer complex questions and identify meaningful insights from data for product innovation or root causes of issues. Leveraging rapid hypothesis driven testing methodologies and experiments (i.e. paper proto@type, A/B testing, etc.) to inform direction, prioritize investment. Working with stakeholders and follows enterprise process to secure and maintain product funding. Assessing industry trends and direction, analyzing potential impacts or opportunities to customer / product, and incorporating into product process. Constructing a compelling and effective strategy for a complex, cross-platform solution . This includes creating, managing, maintaining, and communicating product vision. Building and communicating the product/service roadmap - creating advantage from major trends shaping the market. This includes product life cycle management (e.g., end-of-life). Cataloguing best-fit use cases for our products/services by defining value scenarios in which the product/service was designed to accomplish tasks, achieve goals, and resolve customer problems. Gathering, analyzing, prioritizing and documenting product requirements based on ongoing buyer/customer needs and motivations. Evaluating and ranking initiatives based on customer impact, business value, and feasibility, making explicit decisions on what to do now, later, or not at all Partnering with business, internal/external stakeholders and Leadership to understand current customer experiences and identify areas of opportunity. Working with data scientists to answer complex questions and identify meaningful insights from data for product innovation or root causes of issues.

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