Senior Director of Software Engineering - Head of Operations - Surveillance Technology

JPMorgan Chase • Jersey City, NJ • 2h ago

Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let's push the boundaries of what's possible together.

As a Senior Director of Software Engineering at JPMorgan Chase within the Corporate Technology team, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.

The ideal candidate will possess deep expertise in cloud technologies and agentic artificial intelligence, demonstrate exceptional verbal and written communication skills, and have a proven track record of managing high-performing teams. This role is pivotal in shaping our technology strategy, driving innovation, and ensuring operational excellence across our organization specifically with the vision for cloud infrastructure and Agentic AI solutions to reduce developer toil, with the goal of decreasing run-the-bank activities to drive innovation.

Job responsibilities

Develop and execute strategic vision for cloud infrastructure and agentic AI solutions aligned with business objectives.

Lead, mentor, and inspire cross-functional teams, fostering a culture of innovation, collaboration, and continuous improvement.

Oversee the design, implementation, and optimization of scalable, secure, and cost-effective cloud architectures. Manage budgets, resources, and vendor relationships to maximize value and minimize risk.

Drive the adoption and integration of agentic AI technologies to enhance business processes, customer experiences, and operational efficiency.

Collaborate with executive leadership to identify opportunities for leveraging cloud and AI to achieve competitive advantage.

Ensure compliance with industry standards, security policies, and regulatory requirements.

Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders.

Prepare and deliver executive-level presentations, reports, and proposals. While staying abreast of emerging trends in cloud computing, AI, and related technologies to inform strategic decisions.

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization.

10+ years of progressive experience in technology leadership roles, with a focus on cloud and AI.

Demonstrated expertise in cloud platforms (e.g., AWS, Azure, Google Cloud) and agentic AI frameworks

Practical experience deploying and operating AI workloads (TLM Automation, LLMs, agents, RAG, model serving, evaluation, monitoring)

Background in agent orchestration frameworks, policy/guardrail design, and AI safety practices

Experience with hiring, developing, and recognizing talent

Knowledge of multi-cloud patterns, cost optimization, and performance engineering for AI systems

Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Preferred qualifications, capabilities, and skills

Certifications in cloud technologies or AI (e.g., AWS Certified Solutions Architect, Azure AI Engineer).

Experience working in regulated industries (e.g., finance, healthcare).

Experience with Moderne and OpenRewrite recipe creation to automate code and infrastructure hygiene

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

Jersey City,NJ $232,750.00 - $325,000.00 / year

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