Service Center Manager

Applied Industrial Technologies • Hibbing, MN • 1h ago

Responsible and accountable for leading, driving, managing and developing associates in sales and operations to ensure service center growth and profitability and to provide customer sales and service satisfaction. Responsible for the performance management of service center financial reporting, asset management, operational metrics and company policies and procedures that drive the required business behaviors and results. Effectively manage and execute daily service center workflow, following the Service Center Manager's Standard of Work. Hire, train and develop associates following company standards and policies. Conduct associate performance reviews regularly, establish individual goals and ensure completion of relevant training. Measure progress of work; instruct and assist associates as to procedures, standards of performance and work maintain discipline, morale, and harmonious associate relations. Manage work processes and functions for continuous improvement opportunities aligned with company value realization. Maintain adequate field, industrial, and competitive contacts to anticipate or to keep current on developments in products, prices, promotions, and other related fields. In other words, know your market and act accordingly. Facilitate staff and training meetings; handle night calls, product performance reviews and inventory management. Assume direct responsibility for accounts as required by business conditions. Maintain accurate, complete and timely records of business transactions. Assist with preparation of annual operating budget and monitor actual to plan. Implement corrective actions where necessary. Participate in formulating and successfully implementing goals and objectives. Access to assets within area of responsibility is permitted only in accordance with general or specific authorization. * Perform other duties as assigned or directed Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

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