Summary The Outpatient Pharmacy Supervisor is fully responsible for the daily professional and administrative operation of the outpatient pharmacy service of this multispecialty facility, complexity level 3, which includes a diverse teaching, medicine, research, and an extremely rural ambulatory clinic program with multiple Community Based Outreach Clinics (CBOCS). Responsibilities The Outpatient Pharmacy Supervisor serves as an inpatient/outpatient management liaison and assists the Chief in evaluating the effectiveness of personnel, equipment, and outpatient pharmacy programs. The Outpatient Pharmacy Supervisor assists the Chief with assurance of effective use of pharmacy resources in the Outpatient Pharmacy Service. The Outpatient Pharmacy Supervisor provides the framework, philosophy, and environment for effective outpatient pharmacy staff participation in the following clinical activities: Supervises, documents performance and counsels technicians and pharmacists. Manages and coordinates the daily work in and between the various areas of the outpatient pharmacy. Assists the Chief in implementation, revision, and interpretation of all Pharmacy Service Policies and Procedures in compliance with TJC Standards, OIG and others as they relate to the Outpatient Section of Pharmacy Service. Monitors drug therapy and provides information to other health professionals. Responsible for any reports or projects deemed appropriate by the Chief of Pharmacy Service relating to workflow processes and systematic internal reviews of assigned areas. Completes annual performance appraisals, competency assessments, award recommendations, etc. within dictated time frames. Coordinates staff resources between inpatient and outpatient areas working with the Associate Chief of Pharmacy, Operations or Chief of Pharmacy. Evaluates orders for appropriateness and drug interactions, allergies, and adverse reactions. Along with members of the Management team interviews, evaluates, and selects new employees according to current federal laws and VA policies regarding EEO and veteran's preference. Provides appropriate patient consultation for all new prescriptions. Assists in the development of long and short-term goals for the service and implements short-range goals. Makes independent decisions, with appropriate input from the management and other affected services, regarding the development of new programs, considering staffing and budget realities, program evaluation studies and overall changes and developments within the hospital and/or VISN. Primary contact regarding patient or patient advocate issues, including congressional and Director's office inquires. Intervenes with physicians and other staff members for rational, safe, and effective drug therapy and documents interventions. Accountable for medication reconciliation according to procedure. Trains and orients all new pharmacy employees, students and volunteers to the pharmacy. Work Schedule: Monday - Friday 7:30AM to 4:00PM Telework: Not Suitable Functional Statement #09261F Virtual: This is not a virtual position. Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Pharmacists must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3j. Education: You must be a Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. OR You must be a Graduate of a foreign pharmacy degree programs that meet the educational requirement and able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL IBT). (DOCUMENTATION REQUIRED) LICENSURE: You must possess a current, full, active, and unrestricted license to practice pharmacy in a State, Territory or Common wealth (i.e., Puerto Rico) of the United States, or in the District of Columbia. In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. GS-13 Grade Requirements: Experience: In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level GS-12. Responsibility for the professional and administrative management of an assigned area in pharmacy service, to include budgetary execution. Such individuals have responsibilities for supervising multiple pharmacists and technicians. Manages people, maintains effective interdepartmental relations, and cooperates with other services to accomplish the medical facility's mission and goals. Develops performance standards, assures that the program area is compliant with all regulatory and accrediting body requirements, designs and implements orientation and training programs for staff, and develops and maintains systems to monitor the performance of staff activities. Develops policies and procedures relative to their assigned area.; AND, In addition, must demonstrate the following knowledge, skills, and abilities (KSAs): Ability to effectively supervise subordinate staff. Ability to communicate orally and in writing to persuade and influence clinical and management decisions. Expert understanding of regulatory and quality standards pertaining to pharmacy. Skill in managing people or programs. Preferred Experience: Previous or current supervisory experience Proficiency with CPRS/VISTA and other pharmacy programs PGY-1 +/- PGY-2 Residency experience Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.The full performance level of this vacancy is GS-13. Physical Requirements: The work environment involves everyday risks or discomforts, which requires that employee follows safety practices and regulations. The employee works in close proximity to patients, and is therefore, exposed to communicable diseases. The employee works with patients/customers and may be exposed to individuals under the influence of alcohol/drugs, may be mentally impaired and verbal abuse may be experienced. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
