Customer Service Associate

Walgreens • Kingsport, TN • 7h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1772065BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 1420 W STONE DR,KINGSPORT,TN,37660

Full District Office Address: 1420 W STONE DR,KINGSPORT,TN,37660-02522-05828-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 05828-KINGSPORT TN

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Representative

Advance Financial • Kingsport, TN • 7h ago

Management & Administrative

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee. What You'll Do Welcome customers and work...

7h ago

Go to Apply

Operations Manager

Nexstar Media Group • Johnson City, TN • 2d ago

Management & Administrative

Dominant CBS/ABC combo serving the Tri-Cities, Tennessee and Virginia communities. We are near major metropolitan areas including Knoxville, Charlotte, and Richmond. Our amazing community is rich in history and home to t...

2d ago

Go to Apply

(USA) Exterior Services Technician, DOT Operator - DS

Walmart • Elizabethton, TN • 3d ago

Management & Administrative

Position Summary... What you'll do... Role summary: The (USA) Exterior Services Technician, DOT Operator - DS, plays a critical role in maintaining and enhancing Walmart's exterior facilities by managing projects, coordi...

3d ago

Go to Apply

Customer Service Representative

U-Haul • Johnson City, TN • 4d ago

Management & Administrative

Location: 2805 N Roan St, Johnson City, Tennessee 37601 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...

4d ago

Go to Apply

Customer Service Associate

Walgreens • Johnson City, TN • 6d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

6d ago

Go to Apply

Customer Service/Sales

Home Depot • Kingsport, TN • 1w ago

Management & Administrative

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products usi...

1w ago

Go to Apply

Customer Service/Sales

Home Depot • Bristol, VA • 1w ago

Management & Administrative

1w ago

Go to Apply

Records and Information Management Specialist

Veterans Affairs, Veterans Health Administration • Johnson City, TN • 1w ago

Management & Administrative

Summary The incumbent serves as a Records and Information Management Specialist - Facility Records Officer and will ensure that institutional federal records of vital, historical, fiscal, and legal value are identified a...

1w ago

Go to Apply

Customer Accounts Manager

Aaron's Inc • Kingsport, TN • 1w ago

Management & Administrative

Customer Accounts Manager The salary range for this role is $13.50 to $14.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive the success...

1w ago

Go to Apply

(USA) Lead Technician, Facility Services, Exterior Services

Walmart • Bristol, VA • 1w ago

Management & Administrative

Position Summary... What you'll do... Lead Technician, Facility Services, Exterior Services Job Overview At Walmart, we're seeking a dedicated Lead Technician, Facility Services, Exterior Services to join our team. In th...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.