Assistant Strategic Account Manager - Security

GardaWorld • San Jose, CA • 5h ago

Job Description

Drive Performance, Build Partnerships, and Lead Security Excellence - Join GardaWorld!

Are you a strategic leader with a passion for security operations and client success? GardaWorld is seeking a driven and experienced Assistant Strategic Account Manager to oversee high-impact accounts, spearhead security initiatives, and foster lasting partnerships. This is more than just a job-it's an opportunity to lead complex projects, shape security strategies, and influence operational excellence across a diverse portfolio. With 24/7 on-call responsibility, you'll be at the heart of our mission to deliver unmatched client service, ensure contractual compliance, and guide teams through challenges with confidence.

If you're a proactive problem-solver with a sharp business mind and a commitment to performance, we want to hear from you!

What's in it for You

Competitive Salary:?$110,00.00 / year? + $700 / monthly auto allowance

Work Site Location: San Jose, CA

Comprehensive Benefits:?Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.

Career Growth: Career growth opportunities at GardaWorld

Travel: This role may necessitate travel to different regions, potentially involving overnight stays. It may also require regular visits between various work locations.

Your Responsibilities

Provide comprehensive support to the Strategic Account Manager in executing all core responsibilities and initiatives outlined below.

Availability for on-call duty 24/7 to address any client or team issues and emergencies, along with arranging alternate support during any absences.

Responsible for the maintenance and update of all business databases, such as CRM and ERP systems.

Guarantees consistent operations across the portfolio through routine communications with key client contacts and local GardaWorld Branch Teams.

Conducts periodic reviews of MSA compliance at both branch and site levels as necessary.

Establishes and nurtures strategic relationships for the development of principal accounts, client contacts, and partnerships with local GardaWorld Branch Teams.

Formulates, executes, and assesses comprehensive security and crisis management strategies.

Vigilantly oversees client billing processes, including DSO assessments and follow-ups on overdue payments.

Maintains current Client Summary Forms (CSF) and Account Summary Forms (ASF) on record.

Seeks out enhancements to the client's security program to fortify a lasting, positive relationship.

Comprehends, fulfills, and upholds the contracted KPIs for the account client.

Skillfully navigates customers through intricate integration projects, contracts, RFPs, and the onboarding sequence.

Takes charge of data analysis and the preparation of internal reports for client management.

Provides precise and prompt pricing estimates in collaboration with the local branch and executive sponsor.

Prepares and delivers comprehensive client-focused presentations, including KPI/Truth Report Presentations, Action Plans, and Customer presentations.

Other duties as directed by leadership.

Your Qualifications:

Authorized to work in the United States

Able to pass an extensive screening process

5+ years of successful experience in security operations management.

Your Skills and Competencies:

Proven leadership and team management abilities

Strong analytical, organizational, and decision-making skills

Excellent written and verbal communication across all levels

Highly detail-oriented and deadline-driven

Self-motivated, adaptable, and able to thrive in a fast-paced environment

Proficient in Microsoft Office and CRM systems (e.g., Microsoft Dynamics)

Strong grammar, spelling, and documentation skills

Positive attitude with strong ethics and alignment to company values

Ability to build effective relationships with colleagues, clients, and vendors

Comfortable working under pressure and managing multiple priorities

GardaWorld: Make the World a Safer Place

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

Qualifications

Education

Similar Jobs

Technician 1 Repair and Maintenance

Abbott • Santa Clara, CA • 3h ago

Retail & Hospitality

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost...

3h ago

Go to Apply

Head of Retail Industry & Solutions, Americas, AMER Industry & Solutions

Amazon • Mountain View, CA • 1d ago

Retail & Hospitality

Description The AMER Industry & Solutions Team consists of subject matter experts across industries and technical domains-customer obsessed while remaining partner-agnostic. We serve decision makers in the technology...

1d ago

Go to Apply

Supplier Account Management (B5) Semi, Cleaning , Coating Exp. Required

Applied Materials • Santa Clara, CA • 1d ago

Retail & Hospitality

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help...

1d ago

Go to Apply

Bellperson - Juniper Hotel Cupertino, Curio Collection by Hilton

Hilton • Cupertino, CA • 1d ago

Retail & Hospitality

TheJuniper Hotel Cupertino ( https://www.hilton.com/en/hotels/sjcccqq-juniper-hotel-cupertino/?SEO\\id=BING-AMER-QQ-SJCCCQQ&y\\source=1\_MjQ0MjgzOC00ODMtbG9jYXRpb24ud2Vic2l0ZQ==)is looking for its next Bellperson to...

1d ago

Go to Apply

Room Attendant - Juniper Hotel Cupertino, Curio Collection by Hilton

Hilton • Cupertino, CA • 1d ago

Retail & Hospitality

TheJuniper Hotel Cupertino, Curio Collection by Hilton ( https://www.hilton.com/en/hotels/sjcccqq-juniper-hotel-cupertino/?SEO\\id=BING-AMER-QQ-SJCCCQQ&y\\source=1\_MjQ0MjgzOC00ODMtbG9jYXRpb24ud2Vic2l0ZQ==)is seeking...

1d ago

Go to Apply

Dishwasher (Part Time) - Embassy Suites by Hilton Santa Clara Silicon Valley

Hilton • Santa Clara, CA • 1d ago

Retail & Hospitality

The Embassy Santa Clara is hiring a part-time dishwasher. If you have prior dishwashing experience, are available in the morning, and are interested in working for the Best Place to Work, this could be the position for y...

1d ago

Go to Apply

Software Engineer - High-Fidelity Multiphase CFD (New College Grad with PhD)

Cadence Design Systems, Inc. • San Jose, CA • 1d ago

Retail & Hospitality

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Department: CFD Research & Development We are seeking a Lead Software Engineer to join our R&D team to...

1d ago

Go to Apply

Restaurant Crewmember

Raising Cane's • Morgan Hill, CA • 1d ago

Retail & Hospitality

Starting hiring pay: $20.00 Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. We are hiring immedia...

1d ago

Go to Apply

Retail Sales Associate

Staples • Gilroy, CA • 2d ago

Retail & Hospitality

Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and incl...

2d ago

Go to Apply

Finance Manager, Buyer Risk Prevention

Amazon • Sunnyvale, CA • 2d ago

Retail & Hospitality

Description The Buyer Risk Prevention (BRP) team is looking for a Finance Manager to manage Finance Planning and Analysis (FP&A), including budgeting, forecasting, and headcount management for BRP. BRP is part of the...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.