Brand Standards, Guest Experience & Food Safety Advisor

Ecolab Inc. • Cleveland, OH • 3h ago

Want to build a brighter, bolder future and cultivate your career?Join Ecolab's team and help create a world in which we all thrive.
EcoSure, the brand protection division of Ecolab, partners with global brands to create an end-to-end brand protection strategy. Through a collaborative approach to on-site assessments, coaching, digitallearningand industry best practices, we create a unique program that encompasses the critical components of any operation.EcoSureconducts more than 500,000 assessments annually in 140+ countries around the world. The results are real-time insights and actionable steps that mitigate brand risk andoptimizeguest experience.
Ecolab is seeking aBrand Protection Advisorto join ourteaminCleveland, OH.As a Brand Protection Advisor,you'lldeliver on-site evaluations, coaching, and insights that elevate food safety, guest experience, workplace safety, and operational excellence.You'llpartner with clients toidentifyrisks, reinforce brand standards, and drive continuous improvement, making a measurable impact on public health and customer satisfaction.
HowYou'llMake anImpact:
Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests
Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
Partner with otherEcoSureand Ecolab teams to solve client challenges
Complete a budgeted number of visits each week, delivering an exceptional client experience
Utilize an iPad, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
Support the growth initiatives of our company and our clients
Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector,healthcareand senior living facilities by interacting with staff and residents
Position Details:
Candidate mustresidewithin a commutable distance ofCleveland, OH
Percent of overnight travelrequired:Up to 100%
Position requires the ability to work occasional evenings, weekends, and overtime as business needs dictate
Based on customer requirements, obtaining ServSafe and/or CP-FS certification(s) may be a condition of continued employment
What'sUniqueAboutThisRole:
The support of an organization that believes it is vital to include and engage diverse people,perspectivesand ideas to achieve our best
Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training
Company-paid vehicle for business and personal use, where applicable
Plan and manage your schedule in an independent work environment
Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment
Minimum Qualifications:
High school diploma
Two years of hospitality industry-related experience
Position requires a current and valid Driver's Licensewith no restrictions
Due to the nature and hours of the work, must be 21 years of age or older
No Immigration Sponsorship available for this position
Physical Requirements of Position:
Beingaround, touchingand potentially consumingfood made from or with animal products and/or top allergens
Liftingand carrying25 pounds
Inspectingclient playgrounds by climbing, crawling in tightareasand goingdown tubeslides
Bending, squatting,shiftingand adjusting movement to assess areas low to the ground and above the head
Standingand walkingfor extended periods of time in client locations
Drivingand/o

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