Medical Receptionist

Robert Half • Skaneateles, NY • 4h ago

Description We are looking for a dedicated Medical Receptionist to join our team in Skaneateles, New York. In this long-term contract position, you will play a key role in ensuring smooth patient experiences through effective scheduling, communication, and administrative support. This is an excellent opportunity for someone with strong organizational skills and a passion for providing exceptional service in a medical environment.

Responsibilities:

Coordinate inbound and outbound calls to schedule patient appointments and provide answers to pre-visit inquiries, including billing-related questions.

Verify insurance details and complete necessary documentation to ensure timely delivery of hearing aids and other medical supplies.

Manage patient accounts with confidentiality and adhere to high standards and regulatory requirements.

Execute appointment reminders and confirmations while maintaining timely and courteous interactions with patients.

Discuss service costs, insurance coverage, and payment options with patients, and schedule follow-up or outpatient appointments when needed.

Support the practice's quality assurance goals and wellness initiatives by seeking patient referrals during interactions.

Foster a collaborative work environment by demonstrating attention to detail and respect toward patients and team members.

Build and maintain relationships with service providers, manage inventory, and communicate effectively with vendors.

Participate in ongoing training and development through regular conference calls and educational sessions to enhance skills and knowledge. Requirements - High school diploma or equivalent required; an associate or bachelor's degree is preferred.

A minimum of two years of experience in a front office, sales, retail, call center, or customer service role.

Proficiency in Microsoft Excel and Word is essential.

Familiarity with insurance billing processes and medical reimbursement workflows.

Strong skills in patient scheduling, medical front office duties, and receptionist responsibilities.

Knowledge of patient check-in procedures and basic medical terminology.

Excellent communication and organizational abilities.

Ability to work effectively in a team-oriented environment. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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