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Unit Clerk/CSR Patient Care Unit 1-4

Trinity Health • Syracuse, NY • 12h ago

Employment Type:

Full time

Shift:

Rotating Shift

Description:

MISSION STATEMENT:

We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

POSITION SUMMARY:

Performs all Unit Clerk duties including, but not limited to: typing and PC applications, filing, business machine functions, telephone and written communications, and assists in the facilitation of quality patient care.

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:

High school graduate or equivalent, business school or formal secretarial training a plus. One to two years' minimum experience required. Preferred

Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

PC and appropriate software knowledge, knowledge of office equipment and supplies. A solid understanding of department related terminology. Good communication skills both oral and written as well as good interpersonal skills required. Customer service oriented. Service specific skills.

WORK ENVIRONMENT AND HAZARDS:

Exposure Class I or II, service specific. Routine or potential exposure to blood, body fluids, excretions or secretions (I). Limited exposure to situations, which could cause serious illness or injury (II).

PHYSICAL DEMANDS:

Light to Medium work (depending on the unit assignment).

WORK CONTACT GROUP:

All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies.

SUPERVISED BY:

Management and/or Administrative Assistant.

CAREER PATH:

Administrative Assistant

General Performance Criteria: Secretary

Expectations

Exceeds Meet Below

· Has a working knowledge of phone system fax machine, copier

and computer systems.

· Maintains files in a timely and organized fashion.

· Drafts memos and other correspondence after receiving general

Instructions.

· Answers the telephone and routes to the person. When personnel are

unavailable for telephone calls, records and delivers messages.

· Greets visitors and ensures that each person waits in comfort with

definite expectations of when and how they will be served.

· Sorts and distributes departmental mail to members of the service.

· Arrives at the job, appointments and meetings on time, dressed in hospital approved attire.

· Presents self in a professional manner (neat, clean, appropriately dressed).

· Works to the best of his/her ability. Flexible, adaptable to change,

· Follows rules, policies and directives and seeks clarification if necessary.

· Exhibits a commitment to teamwork, follow instructions and completes tasks in a timely and efficient manner.

· Interacts with others in a positive and friendly manner.

· Projects positive image of self and hospital. Adheres to the organizational rules outlined in the employee handbook.

· Adheres to hospital confidentiality statement.

· Complies with expectations and duties established by each clinical unit/division in support of clinical staff and patients.

Pay Range $18.25-$25.00 depending on experience and location

Purpose

Attachments

Business Process History

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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