Field Engineering Specialist - Lansing / Grand Rapids

Roche • Detroit, MI • 11h ago

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.

Roche Support Network offers an exciting opportunity for individuals who are passionate about problem-solving. As a research-focused healthcare company, Roche is dedicated to discovering, developing, and providing innovative diagnostics and therapeutic products. With a commitment to employee development and a work environment that values respect and empowerment, Roche offers exciting career prospects for those seeking to make a significant impact on patient care.

The Opportunity:

Roche Support Network is dedicated to providing exceptional support to customers. As a Field Engineering Specialist:

You will travel and showcase your expertise in technical repair and installation for Roche assigned product lines.

You will offer valuable service to laboratory customers in your assigned territory.

The role involves routine technical support, on-site service, repair, and installation of Roche products.

You will serve as a customer contact for technical and service-related issues and perform preventative maintenance.

The position requires diagnosing and resolving mechanical, hardware, software, and system failures.

You will document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction.

This is a field-based role that requires daily travel and up to 25% overnight travel. Our ideal candidate would reside in Lansing or Grand Rapids.

Who You Are:

High school diploma and 2 years of technical school or equivalent military training or work experience are required.

5 years of progressive experience in repairing or servicing mechanical/system hardware and software, or networking/wireless networking is necessary. Alternatively, a Bachelor's degree in a relevant field with 1-2 years of progressive experience will suffice.

Successful completion of training or certification as defined by RD Services Leadership and policy is mandatory.

The ability to travel, including overnight travel, is a requirement for this role.

Preferred Qualifications:

8+ years of progressive experience or a Bachelor's degree in a relevant field plus 4+ years of progressive experience are required.

Advanced knowledge of electronics, electro-mechanical systems, information technology, and basic chemistry.

The ability to serve as an internal technical resource, provide support after hours and on weekends/holidays, and maintain strong customer relationships is essential.

Relocation benefits are not available for this position.

The expected salary range for this position based on the primary location of Michigan, is $71,100 - 132,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits (https://roche.ehr.com/default.ashx?CLASSNAME=splash)

Where pay transparency applies, details are provided based on the primary posting location. For this role, the primary location is Michigan. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants (https://docs.google.com/forms/d/e/1FAIpQLSdZWlsbfQOvFVIQgHE_iDzWUTlhZvj6FytIzjS7xq6IGh1H5g/viewform) .

Roche

Go to Apply

Share this job

Similar Jobs

Lead of Data & Analytics, Associate Experience

Raymond James Financial, Inc. • Southfield, MI • 1h ago

IT & Engineering

Manage a team of business analysts, statisticians, data scientists, and data modelers in using data to provide insights into business performance and suggest areas for and methods of improving operations. Translate the w...

1h ago

Go to Apply

Electrical Engineer I

ROUSH • Livonia, MI • 7h ago

IT & Engineering

At Roush, we work alongside the best and brightest to do incredibly cool things you wouldn't believe. At Roush, you are part of building the future. We fuse technology and engineering to provide product development solut...

7h ago

Go to Apply

Electrical Engineer III

Walbridge Aldinger LLC • Detroit, MI • 7h ago

IT & Engineering

Electrical Engineer III Category Carlson Design Group Work Location US- ID 2025-2316 Overview The Opportunity Carlson Design Group is actively seeking an experienced and registered Electrical Engineer to join our team an...

7h ago

Go to Apply

Electrical Engineering Internship - Summer 2026

Roush Enterprises • Allen Park, MI • 8h ago

IT & Engineering

At Roush, we fuse technology and engineering to provide product development solutions to customers in a diverse range of industries. Widely recognized for providing engineering, testing, proto@type, and manufacturing ser...

8h ago

Go to Apply

Electrical Engineering Internship - Summer 2026

ROUSH • Allen Park, MI • 8h ago

IT & Engineering

8h ago

Go to Apply

Mainframe Software Engineer - 3025461

Apex Systems, Inc • Dearborn, MI • 9h ago

IT & Engineering

Job#: 3025461 Job Description: Role: Sr Mainframe Engineer Duration: Multi-year contract Location: Hybrid - 4 days/week onsite in SE MI Description: The Senior Mainframe Engineer is responsible for designing, developing,...

9h ago

Go to Apply

Staff Software Engineer

General Motors • Warren, MI • 9h ago

IT & Engineering

Job Description The Role As a Staff Software Engineer on our ADAS/AV Simulation team, you will be the technical leader and chief architect for complex simulation platforms that validate advanced driver assistance and aut...

9h ago

Go to Apply

Manufacturing Engineer (Collaborative Robots)

Ford Motor Company • Dearborn, MI • 10h ago

IT & Engineering

We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you...

10h ago

Go to Apply

Oracle Cloud Supply Chain Specialist Master

Deloitte • Detroit, MI • 17h ago

IT & Engineering

Today's chief financial officers (CFOs) and financial executives are being asked to improve business performance and shareholder value, along with operational effectiveness and efficiency. Deloitte Oracle Cloud Supply Ch...

17h ago

Go to Apply

Senior Mechanical Engineer (Multiple Positions) (REF280521Q)

Bosch • Plymouth, MI • 18h ago

IT & Engineering

Company Description Bosch Automotive Service Solutions, LLC seeks Senior Mechanical Engineer (Multiple Positions) at its facility located at 15000 Haggerty Rd, Plymouth, MI 48170. Oversee the design and manufacturing of...

18h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.