CSR/Teller - Maiden, NC - Part-Time

Fifth Third Bank, N.A. • Maiden, NC • 4h ago

Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all @types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Experience:

Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met

Provide follow up to customer questions and find solutions to address issues

Be responsive and timely with correspondence to keep lines of communication open and clear

Maintain a position of trust and responsibility by keeping all customer business confidential

Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.

Operations:

Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office.

Maintain a balancing record that is in line with policy. Find and correct outages and enlist help as needed.

Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.

Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary.

Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.

Referrals:

During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation

Build and maintain a working knowledge of the Retail products and services offered

Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes

Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

High school diploma/GED.

Work involves extensive cash handling.- Work involves contact with the public, adhere to dress code guidelines.

Must have the ability to interact comfortably and confidently with the public.

Position requires knowledge of retail policies and procedures, to perform the essential duties.

Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.

Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.

Need to have flexibility in scheduling.

WORKING CONDITIONS:

Normal office environment.

Extensive viewing of computer screens.

CSR/Teller - Maiden, NC - Part-Time

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Maiden, North Carolina 28650

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Similar Jobs

Regional Finance Leader-Greater North East

Trane Technologies • Davidson, NC • 3h ago

Finance, Accounting & Banking

At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable w...

3h ago

Go to Apply

Accounts Payable Clerk

Robert Half • Statesville, NC • 8h ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Accounts Payable Clerk to join our team on a contract basis in Statesville, North Carolina. In this role, you will handle crucial financial and administrative tasks, ensur...

8h ago

Go to Apply

Regional Finance Leader-South East

Trane Technologies • Davidson, NC • 1d ago

Finance, Accounting & Banking

1d ago

Go to Apply

Accounting Assistant

Robert Half • Newton, NC • 3d ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Accounting Assistant to join our team in Denver, North Carolina. In this role, you will support essential financial operations such as accounts payable, accounts receivabl...

3d ago

Go to Apply

Senior Accountant

Lowe's • Mooresville, NC • 1w ago

Finance, Accounting & Banking

Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a...

1w ago

Go to Apply

Accounts Payable Clerk

Robert Half • Hickory, NC • 1w ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Accounts Payable Clerk to join our team in Hickory, North Carolina. In this long-term contract role, you will play a vital part in managing financial transactions and ensu...

1w ago

Go to Apply

Accounts Receivable Specialist

Robert Half • Gastonia, NC • 1w ago

Finance, Accounting & Banking

Description We are looking for a skilled Accounts Receivable Specialist to join our team on a long-term contract basis. Based in Gastonia, North Carolina, this role offers an opportunity to work in a dynamic environment,...

1w ago

Go to Apply

Finance Manager - Pro & Services Finance

Lowe's • Mooresville, NC • 1w ago

Finance, Accounting & Banking

1w ago

Go to Apply

Finance Leader - Power Tools Americas

Ingersoll Rand • Davidson, NC • 1w ago

Finance, Accounting & Banking

Role Summary The Finance Leader, Power Tools Americas provides financial leadership and control for the Americas region, serving as a key business partner to the VP, Power Tools Americas and regional leadership team. The...

1w ago

Go to Apply

Intern, Finance

MSC Industrial Supply Co. • Davidson, NC • 1w ago

Finance, Accounting & Banking

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American di...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.