About the Role:
The Account Manager drives commercial excellence by delivering sustainable revenue growth and building long-term strategic partnerships within assigned strategic accounts and territories. This includes managing renewals, identifying new opportunities, and building strong relationships with key stakeholders to deliver value aligned with the organization's strategic objectives. This role requires a deep understanding of customer needs, industry trends, and the ability to position the full Elsevier portfolio to create value.
Responsibilities
Drive Commercial Edge
Prioritize customers: Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities.
Represent Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements.
Deliver sustainable performance: Achieve revenue targets through new sales and timely renewals, ensuring long-term account growth.
Use data and insights to inform decisions, forecast accurately, and identify growth opportunities across the full portfolio.
Collaborate to Deliver
Partner with internal teams (marketing, product, customer success) to design and execute strategic account plans.
Communicate impactfully with stakeholders, presenting solutions clearly and persuasively.
Champion inclusion and leverage diverse perspectives to strengthen customer engagement and team performance.
Act with Agility
Navigate complex, matrix environments and adapt quickly to changing customer needs and market conditions.
Embrace curiosity by continuously learning about customer industries, Elsevier's evolving portfolio, and emerging trends.
Build strong internal and external connections to accelerate decision-making and reduce barriers.
Core Competencies
Customer Needs Analysis: Ability to uncover and interpret customer priorities, pain points, and strategic objectives.
Portfolio Expertise: Deep understanding of Elsevier's full product and service offering, and ability to position integrated solutions.
Results Orientation: Demonstrates urgency and accountability in achieving revenue and growth targets.
Data-Driven Decision Making: Uses analytics and insights to guide actions and measure impact.
Inclusive Collaboration: Builds trust and fosters cooperation across diverse teams and stakeholders.
Agility and Resilience: Adapts to complexity and maintains focus under pressure.
Experience & Qualifications
Fluency in English.
Bachelor's degree or equivalent professional experience.
Minimum 3 years in B2B sales or account management, preferably in corporate or knowledge-based industries.
Proven success in strategic account planning and consultative selling.
Strong communication, negotiation, and presentation skills.
Proficiency in Salesforce, Microsoft Office, and other sales enablement tools.
Experience working in a matrix organization and managing complex stakeholder relationships.
Work in a way that works for you:
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the business:
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress.
Primary Location Base Pay Range: Home based-Ohio $70,400 - $130,800. Total Target Cash Range: $108,200 - $201,000. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.
If performed in New Jersey, the base pay range is $89,628 - $143,172, the total target cash range is $138,292 - $220,908.U.S. National Base Pay Range: $74,100 - $137,600, Total Target Cash Range: $113,900 - $211,700. Geographic differentials may apply in some locations to better reflect local market rates.
Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
