Working Title: Business Operations Support Specialist
Job Class: Management Analyst 2
Agency: Department of Employment and Economic Development
Job ID : 92701
Location : St. Paul
Telework Eligible : No
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously.
Date Posted : 03/10/2026
Closing Date : 03/16/2026
Hiring Agency/Seniority Unit : Department of Employment and Economic Development / MAPE
Division/Unit : Commissioner's Office / Facilities and Admin Services
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $25.67 - $37.26 / hourly; $53,598 - $77,798 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - Minnesota Association of Professional Employees / MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Under limited supervision, the Business Operations Support Specialist provides advanced organizational, administrative, and basic security support within DEED's central office. The position supports day-to-day business operations and office management functions, applying specialized knowledge of program processes, policies, and procedures.
As a central point of communication for the agency, this role facilitates information flow among leadership, employees, visitors, vendors, and other customers, and performs a wide range of organizational, operational, administrative, and building access-related responsibilities for the division and other program areas.
Work assignments vary from well-defined tasks to complex projects requiring analysis and creative problem-solving to ensure consistency with division standards. The position also contributes to improving work processes, streamlining workflows, enhancing communication, and ensuring overall operational efficiency.
Customer service, accuracy, situational awareness, and the ability to support a safe and secure office environment are critical performance expectations for this role.
This position will be based out of the St. Paul office. This posting may be used to fill multiple positions.
Minimum Qualifications
Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.
One (1) year* of experience providing customer service, communicating with customers and staff, and performing advanced organizational and administrative work, including responsibilities in environments requiring security awareness or controlled-access procedures.
Applicants that meet the above minimum qualification will be further evaluated on the following:
Skill in interpersonal communication sufficient to provide courteous and accurate information, convey details professionally, and prepare clear incident reports and log documentation.
Ability to organize, prioritize, and complete work accurately while managing multiple deadlines, identifying problems, and evaluating effective solutions.
Experience in document and records management, including maintaining electronic and paper files in compliance with state and federal retention requirements.
Skill in Microsoft Office Suites (Outlook, Word, Excel, Teams, PowerPoint, SharePoint) or similar software.
Knowledge of building security and safety operations, including security cameras, electronic access systems, emergency preparedness, and incident-response procedures.
Ability to follow instructions, respond quickly and appropriately during emergencies, enforce security protocols, de-escalate difficult situations, and apply state data-privacy and workplace security policies.
Preferred Qualifications
Bachelor's degree in business, financial management, project management, security management, criminal justice, public safety, or a related field.
Experience using Minnesota Administrative Systems such as SWIFT, EIOR, and SEMA4 for procurement and business operations.
Experience in security-focused or controlled-access environments, including incident response, coordination with law enforcement or facilities teams, emergency drills, and customer-facing reception or security roles.
Experience with audio-visual equipment sufficient to provide troubleshooting and training for in-person and virtual events.
Experience working effectively with individuals from diverse backgrounds, demonstrating cultural responsiveness in day-to-day interactions.
Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:
Criminal Background Check
Employment Records Check (current and former State employees only)
Employment Reference Check
Conflict of Interest Review
Driver's License and Records Check
The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
