Description
Are you ready to join the team defining the future of commerce? As the AWS E-Commerce Senior Manager, you'll sit at the intersection of the world's leading cloud platform and the explosive growth of AI-driven retail - helping the world's most iconic brands reimagine how they connect with customers, scale their businesses, and unlock possibilities that didn't exist yesterday.
This is your moment to lead at the frontier where AI meets commerce, and where your vision will shape the next chapter of how businesses grow on AWS.
Key job responsibilities
Customer Obsession - Serve as the primary advocate for e-commerce customers, deeply understanding their business challenges and translating those insights into tailored AWS solutions that drive measurable growth and long-term loyalty.
Earn Trust / Deliver Results - Engage directly with C-level executives at leading retail and e-commerce organizations to build trusted advisor relationships, align on strategic priorities, and deliver quantifiable business outcomes - from revenue acceleration to operational efficiency gains powered by AWS.
Think Big - Champion a bold vision for how AI and cloud-native technologies are reshaping the future of commerce, inspiring customers and internal teams to reimagine what's possible and pursue transformational opportunities rather than incremental improvements.
Ownership - Own the full sales cycle and customer success lifecycle for a portfolio of strategic e-commerce accounts, driving pipeline growth, accelerating deal velocity, and ensuring customers realize the full value of their AWS investments.
Hire and Develop the Best - Build, mentor, and inspire a high-performing team of people leaders and account managers, fostering a culture of excellence, continuous learning, and customer-first thinking that raises the bar across the organization.
Bias for Action - Operate with urgency in a fast-moving market, making high-quality decisions quickly to capitalize on emerging AI and e-commerce trends before the competition - turning insights into action and action into results.
A day in the life
Your day begins with a C-suite briefing - advising a Fortune 500 retailer's CEO on leveraging AI to unlock new revenue streams on AWS. By midday, you're shaping AWS's e-commerce strategy alongside internal leaders, turning market signals into bold moves. Afternoons are spent inspiring your team - coaching rising talent, championing inclusivity, and raising the bar on what great looks like. You close the day having moved the needle: a breakthrough customer win, a teammate elevated, and a culture where every voice drives innovation. This is leadership at the speed of E-commerce.
About the team
Join a team of 100+ self-motivated hunters who love to think big, compete, and win. We don't wait for opportunity - we create it. Obsessed with customer outcomes and fueled by a passion for innovation, our e-commerce sellers bring relentless energy to every deal and every relationship. You will be part of the broader 1,500+ person Retail, Restaurants & CPG organization - a powerhouse #OneTeam culture where collaboration amplifies individual drive. If you thrive in fast-moving environments, love the thrill of the chase, and want to shape the future of E-commerce on the world's leading cloud platform, you've found your team.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
10+ years of technology related sales, business development or equivalent experience
7+ years of sales team management experience
Experience hiring and leading sales or account management teams focused on acquiring and managing enterprise customers
Preferred Qualifications
10+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
Experience in e-commerce/Hi-tech/Retail industry or management consulting with focus on one of these industries
Experience engaging and influencing C-level executives, both business and technical
Bachelor's degree or equivalent in MBA highly desired
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .
USA, CA, San Francisco - 205,700.00 - 278,200.00 USD annually
USA, GA, Atlanta - 187,000.00 - 252,900.00 USD annually
USA, MA, Boston - 187,000.00 - 252,900.00 USD annually
USA, NY, New York - 205,700.00 - 278,200.00 USD annually
