Customer Service Representative

Crash Champions • Champaign, IL • 15h ago

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities

Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.

Clean workspace, this is the first point of contact our customers have with our facility.

Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.

Provide clerical and administrative support to the General Managers and Service Advisors.

Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.

Perform other related duties as assigned

Qualifications

Interpersonal and customer service skills.

Analytical and problem-solving skills.

Multitasking and organizational skills.

Ability to answer a high volume of calls and/or emails daily.

Attentiveness and patience

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus ("Cash From Crash")

5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $15.00/Hr.

Posted Max Pay Rate USD $24.25/Hr.

ID 2026-19182

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 61821

Location : Address 1101 N. COUNTRY FAIR DRIVE

Remote No

Posted Min Pay Rate USD $15.00/Hr.

Posted Max Pay Rate USD $24.25/Hr.

Prioritization Tier 2 - Staffing Needs

Similar Jobs

Security Officer - Access Control

Allied Universal • Champaign, IL • 3d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13331043 What You\'ll Do: Provide customer service to site personnel and visitors...

3d ago

Go to Apply

AKE Safety Equipment • Champaign County, IL • 3h ago

Sales & Marketing

$90,816 a year - Commission Only Be sure to read this entire ad before you complete the online application on our website. Company Founded in 1989, AKE Safety Equipment has evolved into a market-leading fire safety equip...

3h ago

Go to Apply

ADE-Marion

Aston Carter • Champaign, IL • 5h ago

5h ago

Go to Apply

Supply Chain Associate

Carle Health • Urbana, IL • 17h ago

Manufacturing & Warehouse

Overview The Supply Chain Associate provides customer service and support to hospital and off-site locations by the timely distribution of supplies and shipments needed for patient care. They are responsible for picking...

17h ago

Go to Apply

Registered Nurse-PRN

Advanced Correctional Healthcare • Urbana, IL • 1d ago

Hospital & Medical

Salary Range $48.00 - $48.00 Hourly Position Type PRN Job Shift Any Education Level Not Specified Travel Percentage None Category Nursing/Nursing Support Description SUMMARY: Our associates deliver a higher standard of b...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.