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Job Posting:00056682Opened:03/06/2026Closes:03/20/2026Position TitleSystems Administrator VI (ITS Endpoint Manager)Class/Group:0315/B27Military Occupation Specialty Code:Marine Corps: 0671Fair Labor Standards Act Status:ExemptNumber of Vacancies:1Division/Section:AI Innovation Office/IT OperationsSalary Range:$9,167.00 - $9,500.00/monthDuration:RegularHours Worked Weekly:40Travel:OccasionalWork Location:North / Austin, Texas 78758Web site:https://dir.texas.gov/Refer Inquiries to:People and Culture OfficeTelephone:(512) 475-4957How To Apply:Select the link below to search for this position: https://capps.taleo.net/careersection/313/jobsearch.ftl?lang=en
Enter the job posting number and#8220;00056682and#8221; in the keyword search.You must create a CAPPS Career Section candidate profile or be logged in to apply.Update your profile and apply for the job by navigating through the pages and steps.Once ready, select and#8220;Submitand#8221; on the and#8220;Review and Submitand#8221; page.If you have problems accessing the CAPPS Career Section, please follow the instructions in the Resetting CAPPS Password for Job Candidate desk aid.Special Instructions:Applicants must provide in-depth information in theEXPERIENCE CREDENTIALSsection to demonstrate howthey meet the position qualifications. Incomplete applications may result in disqualification.Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in theEXPERIENCE CREDENTIALSsection of the application.Interview Place/Time:Candidates will be notified for appointments as determined by the selection committee.Selective Service Registration:Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.H-1B Visa Sponsorship:We are unable to sponsor or take over sponsorship of an employment Visa at this time.Equal Opportunity EmployerThe Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability. Please call 512-475-4922 to request reasonable accommodation.Position DescriptionWhat We DoWe are a technology agency powered by people.DIR offers secure, modern, and cost-effective technology to help government entities in Texas serve their constituents.DIR is a fast-paced and collaborative environment with highly motivated, innovative, and engaged employees dedicated to achieving the best value for the state. We have over 325 professionals working at DIR who are honored to serve as the cornerstone of public sector technology in Texas. By joining DIR, you will be an integral part of transforming how Texas government serves Texans.Position SummaryThis role performs highly advanced (senior-level) endpoint systems administration and technical work. Work involves managing and securing enterprise endpoint infrastructure; administering identity and access management systems; leading endpoint technology initiatives; and designing, implementing, and maintaining standardized, secure endpoint computing environments. Works under minimal supervision of the IT Operations Manager with extensive latitude for initiative and independent judgment.Operates as an IT subject matter expert for endpoint management and identity services, providing technical leadership and consulting across the organization to ensureendpoint strategy, security controls, and access management practices align with business objectives and enterprise standards. Requires a high functional understanding of workstation and mobile operating systems, enterprise endpoint management platforms, identity frameworks, security monitoring tools, and cloud-based management environments.and#183; Manages, configures, and secures Windows endpoints and mobile phones using Microsoft Intune and Apple Business Manager, including deploying, updating, and removing software, enforcing configuration and compliance policies, and maintaining standardized endpoint builds.and#183; Administers and maintains Active Directory, Microsoft Entra ID (Azure AD) and other IAM components (TDIS, Cisco Duo, NPS) in accordance with industry standards and best practices, including device join, conditional access, role-based access control, and identity lifecycle management, applying senior-level judgment to ensure secure and reliable access.and#183; Performs endpoint security monitoring, patching, and vulnerability remediation using Tanium, taking direction and guidance from the Information Security Office (ISO) and the Help Desk Lead to support organizational security policies and incident response efforts.and#183; Serves as a Tier 3 escalation point for junior help desk agents, providing advanced troubleshooting, guidance, and mentorship for complex endpoint-related issues.and#183; Provides backup support to a designated Senior Systems Administrator, assisting with Azure-based systems and Windows Server virtual machines, including endpoint-related infrastructure tasks, maintenance activities, projects, and incident response as required.and#183; Partners with the Asset Manager to ensure accurate Software Asset Management (SAM) data in ServiceNow, with a focus on laptops and endpoint devices, supporting asset lifecycle tracking and data integrity.and#183; Develops, documents, and continuously improves endpoint management standards, deployment processes, and automation to enhance security, reliability, and user experience.and#183; Performs other work-related duties as assigned.
Qualifications: Educationand#183; Graduation from an accredited four-year college or university with major coursework in information technology security, computer information systems, computer science, management information systems, or a related field.and#183; Additional job-related experience may substitute for experience on a year-for-year basis (High School diploma required).Experience and Training Requiredand#183; Minimum of six (6) years of experience in systems administration, troubleshooting, and technical support of enterprise computing environments, including Windows workstations and managed mobile devices.and#183; Minimum of four (4) to five (5) years of experience administering identity and access management systems, such as Active Directory, Microsoft Entra ID (Azure AD), Group Policy, and multi-factor authentication frameworks.and#183; Minimum of (4) to five (5) years of experience managing enterprise endpoint management, monitoring, and security tools, such as Microsoft Intune, SCCM, SCOM, Tanium, or other comparable platforms.and#183; Experience supporting enterprise cloud-based environments, including Microsoft 365 services and Azure-integrated endpoint and identity solutions.and#183; Working knowledge of IT service management platforms, such as ServiceNow, for tracking incidents and requests.Experience and Training Preferredand#183; Experience providing Tier 3 escalation support, advanced troubleshooting, and technical guidance to junior IT staff.and#183; Broad systems administration and design experience, including server, network, and endpoint infrastructure, with an understanding of enterprise integration and architecture.and#183; Experience with cloud virtualization platforms, including Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform.and#183; E
