Customer Service Associate

Walgreens • Belvidere, IL • 5h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1769361BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 230 W CHRYSLER DR,BELVIDERE,IL,61008

Full District Office Address: 230 W CHRYSLER DR,BELVIDERE,IL,61008-06304-04150-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 04150-BELVIDERE IL

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

(USA) Area Manager Asset Protection - All DC/FC

Walmart • Belvidere, IL • 6h ago

Management & Administrative

Position Summary... What you'll do... Data and Digital Literacy Possesses knowledge of Data collection modes techniques and tools data analytics To be able to carry out the following responsibilities Articulates the leve...

6h ago

Go to Apply

Project Manager

TEKsystems • Dekalb, IL • 7h ago

Management & Administrative

Applications will not be considered unless you have: Experience leading Supply Chain Projects, ideally warehouse moves Ability to sit Hybrid in DeKalb, IL Description The client is closing their DeKalb, IL Data Center an...

7h ago

Go to Apply

Auto Care Center Service Manager

Walmart • Rockford, IL • 1d ago

Management & Administrative

Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Addition...

1d ago

Go to Apply

Asset Protection Manager

Staples • Beloit, WI • 1d ago

Management & Administrative

Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we c...

1d ago

Go to Apply

Direct Support Manager

Mosaic • Rockford, IL • 1d ago

Management & Administrative

Job Description Base Salary $56,347.20 Plus More For Related Experience If making a positive impact in the lives of others is a constant on your to-do list - you'll LOVE working with a team that puts people first. We're...

1d ago

Go to Apply

HR Generalist

Safran • Rockford, IL • 1d ago

Management & Administrative

HR Generalist Job details General information Entity Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to co...

1d ago

Go to Apply

Manufacturing Operations Manager

Advanced Technology Services • Belvidere, IL • 2d ago

Management & Administrative

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa...

2d ago

Go to Apply

Office Assistant

YES Staffing LLC. • Machesney Park, IL • 3d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13328139 Answer and direct phone calls in a professional manner Greet and assist v...

3d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Beloit, WI • 3d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Beloit, WI • 3d ago

Management & Administrative

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.