Fort Benning is a United States Army post in the Columbus, Georgia, area. Located on Georgia's border with Alabama, Fort Benning supports more than 120,000 active-duty military, family members, reserve component soldiers, retirees and civilian employees on a daily basis.
Whether you're traveling on official business, TDY, PCS, attending graduation or simply visiting, our convenient military hotel offers all the comforts of home you expect. We welcome service members, retirees, contractors, families and civilians.
Fort Benning is the home of the United States Army Maneuver Center of Excellence, the United States Army Armor School, United States Army Infantry School, the Western Hemisphere Institute for Security Cooperation (formerly known as the School of the Americas), elements of the 75th Ranger Regiment, 3rd Brigade & 3rd Infantry Division, and many other additional tenant units.
As General Manager you will manage the day to day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns. You'll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area.
Your Day to Day -
Develop programs and initiatives to increase team engagement that are aligned with the hotel's service philosophy.
Develop, implement and monitor team member succession planning to ensure future bench strength.
Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
Oversee HR related actions in accordance with company rules and policies.
Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.
Drive improvement in guest satisfaction goals.
Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.
Speak to guests - ask for their feedback and build relationships.
Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets.
Analyze financials to drive revenues, future profitability and maximum return on investment.
Use distribution channels and technology platforms to drive revenue and maximize market share.
Lead capital plans and asset management initiatives, including working with owners to maintain or improve property's market leadership position.
Ensure a safe and secure environment for guests, colleagues and hotel assets.
Act as public relations representative to raise awareness of hotel and brand in local community.
Drive team member involvement in community organizations, activities and businesses.
Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel's carbon footprint.
Perform other duties as assigned. May also serve as manager on duty.
What We Need from You -
You must have the legal right to work in this country.
Must reside in the U.S. and be ready for in-person interviews when applying.
Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration.
Five to ten years' of prior hotel management experience, or equivalent combination of education and experience.
In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.Even though a shift will be assigned, on occasions we may require working varying shifts across a 7-day period, including weekends, evenings, and public holidays.
Experience required may vary based on size and complexity of operation.
Must speak fluent English.
Other languages preferred.
The salary range for this role is $80,000.00 to $120,000.00 . We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information :
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here .
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
