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Finance Coordinator

Mister Sparky • Lowell, AR • 2d ago

Finance Coordinator

Full Time - Lowell, AR

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company:Mister Sparky Mid-AmericaLocation:Lowell, AR (Home Office)Reports To:Director of Customer Financing / Management

Our Mission

At Mister Sparky, our mission is to be the absolute best in electrical service, making a meaningful impact on the lives of our team, families, communities, and industry. We are looking for a Finance Administrative Assistant to join our collective commitment to this mission.

Roles & Responsibilities

As the Finance Administrative Assistant, you will play a critical support role in our finance department. You will assist management across all key operational areas-including the prescreen workflow, funding, and escalations-ensuring accurate data entry and seamless support for our electricians.

Your key responsibilities will include:

? Prescreen Workflow Ownership & Reporting:

? Take full ownership of the daily prescreen workflow, acting as the primary point of accountability.

? Access and continuously refresh same-day prescreen reports throughout operational hours to drive real-time decision-making.

? Generate and analyze reporting on prescreen outcomes to track opportunities and performance trends.

? Direct the bulk prescreening of calls scheduled for the following day by utilizing night-before reports.

? Competition Reporting:

? Track, compile, and report on financing performance metrics related to internal sales competitions and incentive programs.

? Provide specific data to leadership to update team standings and drive revenue goals.

? Finance Swag Management:

? Manage the inventory, ordering, and distribution of merchandise ("swag") and promotional materials.

? Coordinate with vendors to ensure timely delivery of materials for the team and field technicians.

? Funding Operations:

? Retrieve the pending financed report daily and process funding for complete jobs via designated provider portals.

? Resolve inquiries or discrepancies concerning amounts or jobs by directly contacting electricians or operations managers via Slack or phone.

? Escalation Resolution:

? Monitor and resolve escalations by utilizing dedicated trackers and addressing email-based inquiries from other providers.

? Investigate disputes by reviewing recorded calls and communicating with electricians or managers.

? Manage the submission of necessary documentation, such as invoices, to successfully close escalations.

? Training & Development:

? Conduct weekly onboarding training for new hires, specifically covering login procedures and the effective use of all provider portals.

? Departmental Support:

? Maintain accessibility to the finance phone during working hours to address basic inquiries from electricians across our locations.

? Assist in responding to Slack messages or tags that require general finance support.

Compensation: $23.50 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join the Mister Sparky Team!

Mister Sparky, what it means to be ELITE!

At Mister Sparky we provide legendary service to our customers to restore the reverence of our trade. We improve the lives of our customers and always do the right thing. We accept nothing but the best! Are you ready to be a part of the best?

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not toMister SparkyCorporate.

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