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Revenue Resolution Coordinator

Mister Sparky • Lowell, AR • 4h ago

Full Time - Lowell, AR

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Company Overview

Our multi-entity, nationwide, trades group is seeking a dedicated Accounts Receivable Specialist to join our Accounting Department. This role offers a unique opportunity to work closely with our Customer Finance Department, contributing significantly to our financial operations and customer satisfaction.

Position Summary

TheRevenue Resolution Coordinatormanages the accounts receivable lifecycle with a focus on dispute resolution, regulatory compliance, and risk mitigation. This role is responsible for investigating complex payment discrepancies, managing the legal lien process, and drafting formal responses to inquiries from the Attorney General (AG) and the Better Business Bureau (BBB). Additionally, the Coordinator audits customer refund eligibility and reconciles ledgers to ensure financial accuracy and seamless month-end closing.

Key Responsibilities

Investigate and resolve open invoices, customer chargebacks, and finance providers in a timely and efficient manner.

Investigate and draft formal responses to written complaints from the Attorney General (AG), Better Business Bureau (BBB), and other regulatory bodies.

Audit and approve customer refund requests and verify documentation before transitioning to the Accounts Payable Specialist.

Manage the lien process, including filing, tracking, and releasing liens as required.

Collaborate closely with the Accounting Department to ensure the seamless processing of past-due projects.

Reconcile accounts receivable ledgers to ensure accuracy and completeness.

Communicate effectively with customers or co-workers regarding outstanding invoices and payment issues.

Assist with month-end and year-end closing processes related to accounts receivable.

Identify and implement process improvements to enhance efficiency and accuracy in accounts receivable operations.

Perform other accounting duties as assigned.

Qualifications

Proven experience in accounts receivable, preferably within a multi-entity organization.

Strong understanding of accounting principles and practices.

Experience with CRM and ERP systems.

Demonstrated ability to investigate and resolve discrepancies.

Excellent communication and interpersonal skills.

Strong organizational skills and attention to detail.

Ability to work independently and as part of a team.

Proficiency in Microsoft Office Suite, especially Excel.

Education

An associate's or Bachelor's degree in Accounting, Finance, or a related field is preferred.

Benefits

We offer a competitive salary and benefits package, including health, dental, and vision insurance, a 401(k) plan, and paid time off. We are committed to fostering a supportive and collaborative work environment where our employees can thrive.

How to Apply

Interested candidates are invited to submit their resume and cover letter to Person at File by Date. Please include "Accounts Receivable Specialist Application" in the subject line.

Compensation: $26.50 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join the Mister Sparky Team!

Mister Sparky, what it means to be ELITE!

At Mister Sparky we provide legendary service to our customers to restore the reverence of our trade. We improve the lives of our customers and always do the right thing. We accept nothing but the best! Are you ready to be a part of the best?

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not toMister SparkyCorporate.

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