The location for this position is virtual/remote based at The Hilton Aruba Caribbean Resort & The Westerly
This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Senior Sales Manager you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's expertise to achieve profitable growth. Reporting to the Director of Group Sales, you will contribute to critical initiatives, including the renovated resort's relaunch and The Westerly's opening, to elevate the property's future group strategy.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Mental health resources including free counseling through our Employee Assistance Program
Paid Time Off (PTO)
Learn more about the rest of our benefits (https://jobs.hilton.com/us/en/benefits)
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
Develop, solicit and manage new and existing group accounts, targeting segments that drive both short- and long-term revenue.
Lead the full group sales cycle-from prospecting through contracting-while ensuring booking accuracy, timely follow-up, and consistent revenue delivery.
Analyze market conditions, competitive activity, and booking trends to identify opportunities and adjust sales strategies in real time.
Maintain detailed record-keeping in the sales system to support forecasting, operational execution, and financial performance.
How you will collaborate with others:
Partner with the Director of Group Sales to implement strategies aligned with broader business objectives.
Coordinate cross-functionally with internal teams to ensure seamless operational delivery and uphold brand standards for group clients.
Communicate clearly with stakeholders at all levels, presenting strategies, insights and recommendations.
Support team members through coaching, problem-solving, and the application of modern sales approaches.
What projects you will take ownership of:
Strategic account plans that use revenue management insights, market trends, and seasonality to maximize growth.
Accurate forecasts, contracts, and booking documentation that inform operational and financial decision-making.
Tailored proposals and customized solutions that meet client needs while strengthening long-term relationships.
Performance analysis that inform tactical adjustments and improve group sales outcomes.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
Five (5) years of work experience in full-service hotel sales environment and at least one (1) year Resort Sales experience
Proficiency with MS Office Suite
Travel up to 30% estimated and hold a valid passport
It would be useful if you have:
BA/BS Bachelor's degree
Salesforce FDC and CVENT experience
Luxury hotel experience
Incentive Market Account experience
Five (5) years of on-site hotel experience in related fields
Spanish proficiency
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it's like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (https://cdn.phenompeople.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\Accommodation\and\Accessibility\Assistance-English-20230515-1684253430519.pdf) if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program ("Wellthy"), ?a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $80,000-$110,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan (SIP) consistent with other team members at the same level and/or position within the Company.#LI-REMOTE
Job: Sales and Marketing
Title: Senior Sales Manager
Location: null
Requisition ID: COR015NF
EOE/AA/Disabled/Veterans
