Shift: Monday-Friday, 8am-4:30pm
Do you want to join an organization that invests in you as a(an) Office Coord Clinic? At TriStar Centennial Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
TriStar Centennial Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Office Coord Clinic like you to be a part of our team.
Job Summary and Qualifications
The Office Coordinator manages a variety of front office functions and is key to the smooth operations of Center for Blood Cancer Services. The Coordinator assists with the coordination of continuum of care for patients as they move through the transplant process under the guidance of the transplant team.
What you will do in this role:
Essential duties: Administrative functions, Stellar customer service, Insurance verifications/approvals, Scheduling
Warmly greets patients and guests.
Answers busy switchboard and routes calls to appropriate staff.
Responsible for answering and scheduling of patients for appointments and procedures.
Responsible for maintaining and verifying patient demographics including insurance records.
Responsible for maintaining physician schedule to include clinic, surgical and administrative duties.
Responsible for ordering, inventorying, sorting and distribution of clinical/nonclinical supplies.
Perform clinical transportation support duties such as transporting patients and arranging patient transportation services as needed.
Provide support to clinical staff by order entry for patient testing, specimen transport, arranging consult patient appointments, report retrieval, and medical record retrieval.
Performs duties associated with verifying insurance plans, obtaining referral/pre-authorization numbers for patients and procedures/visits.
Schedules new and return patient visits. Coordinates MD schedules with TN ONC Aria schedule.
Schedules transplant patient evaluations including donors as identified by Transplant Coordinators.
Schedules post-transplant follow-up appointments/ visit
Assists referring physician offices, as needed, with identifying patient re-immunization due dates
Develops standard operating procedures for scheduling / insurance processes and ensures review, revisions, and compliance records are appropriately maintained.
Conducts routine office duties (i.e. open/closing office, securing records, arrange equipment service & general housekeeping)
Prepare patient charts. Enters daily charges. Work weekly & monthly reports.
What qualifications you will need:
High School diploma or GED
One or more years of medical office scheduling/management required
One or more years of insurance verification/certification processes/procedures required
Knowledge of medical terminology required
Oncology experience preferred
Ability to work in a fast paced environment, multi-task and with keen attention to detail
Excellent typing skills, proficient in Microsoft Office (Word, Excel, Outlook)
Organizational and time-management skills
Articulate communication skills both orally and written
Steller customer service with positive attitude and personality
Ability to work with others in a team environment
Basic Cardiac Life Support must be obtained within 30 days of employment start date
TriStar Centennial Medical Center is a 740+ bed comprehensive facility. We offer medical and surgical programs. These include behavioral health and 24-hour emergency. These also include heart and vascular and imaging. These also include neurosciences, oncology, orthopedics, pediatrics, rehabilitation, sleep disorder, and women's services. We are an affiliate of TriStar Health. TriStar Centennial Medical Center is a 43-acre campus. We are home to TriStar Centennial Heart & Vascular Center. We are home to TriStar Centennial Women's Hospital. Our campus includes The Children's Hospital at TriStar Centennial, Sarah Cannon Cancer Institute at TriStar Centennial Medical Center, TriStar Centennial Advanced Joint Replacement Institute and TriStar Centennial Parthenon Pavilion.
HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Office Coord Clinic opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
