Skip to main content
= 1 ? ojTranslate.applyParameters(res.unreadNotifications , {count: count()}) : res.notifications))\" aria-label=\"Notifications (2 unread)\">
= 1 ? ojTranslate.applyParameters(res.unreadNotifications , {count: count()}) : res.notifications))\" :id=\"(($uniqueId + 'NOnotificationCount'))\" title=\"Notifications (2 unread)\" id=\"ojSpSimpleUIShellNotificationsNOnotificationCount\">2
JC
Product Delivery Manager, Acquiring Platforms and Rails - Payments - Vice President
210707483
Send Message to Team
0 ) ? ' oj-md-8 ' : ' oj-sm-12 ') ))\">
Basic info
Edit Basic info
Requisition Status
Open - Unposted
Requisition Type
Standard
Requisition Number
210707483
Requisition Title
Product Delivery Manager, Acquiring Platforms and Rails - Payments - Vice President
Number of Openings
1
Position
1859446: Product Delivery Manager (PPDS04) PROGRAM MGMT US (0756) (251617:US:0756) (1859446)
Requisition Template
CIBGenerichCIBUSJPMC (CIBGenericUS_JPMC)
Is this a New Position or Replacement of an existing Position?
New Position
Comments
Hiring team
Add Hiring team
Hiring Manager Julie Carlson Product Delivery Director
Recruiter Michael Koozer Recruiting
Loaded
Requisition structure
Recruiting Type
Professional
Organization
251617-PROGRAM MGMT US (0756), S516997-OTHER, S515721-PROGRAM MANAGEMENT, S515258-MS PLATFORM PPRODUCTS, S515054-MS SUPPORT NA, S515019-MS SUPPORT, S513652-MERCHANT SERVICES, S576175-GLOBAL PAYMENTS, S573050-COMMERCIAL & INVESTMENT BANK, JPMorgan Chase
Job Family
Product Portfolio & Delivery
Job Function
Product
Primary Location
Chicago, IL, United States
Other Locations
Plano, TX, United States
Tampa, FL, United States
Details
Worker Type
Employee
Job Type
Regular or Temporary
Regular
Full Time or Part Time
Full time
Recruiter
Michael Koozer
Is this a High Risk Role (HRR) that requires elevated screening?
No
Corporate Brand
JPMorgan Chase & Co.
Employee Referral Bonus Amount
10,000
Employee Referral Bonus Currency
USD
Licenses Required
FINRA Designated Supervisor
Covered Associate or a Municipal Finance Professional (MFP)?
Is this a Conversion or Green Card requisition?
BDAP
No
Broker Dealer ID
79
FINRA
Needs Review
Transfer Agent
No
Transfer Agent Rationale
TACCMASTER_EXCLUDE
BDAP Rationale
NOTBDAPCIBTECHMAAS
FINRA Rationale
FINRAJOBCODEBASEDSPLITBD7910
Interview Location
Base Pay/Salary
Override \"Base Pay Salary Range\" field (Enter 1 in field)
Sourcing Engagement
Job Description Assistant (JDA) Status Code
1
Posting description
Edit Posting description
Internal External
Short Description
Description
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Acquiring Platforms and Rails (APR), aligned to the eCommerce Servicing Scaling program, you will focus on project management execution for a variety of projects to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
Job responsibilities
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
Develop and execute comprehensive project plans across APR eCommerce strategic initiatives, incorporating product and technical requirements, resource allocation, and timelines to ensure on-time delivery of solutions
Identify and mitigate risks, proactively addressing potential roadblocks, and implementing contingency plans to maintain project and program momentum
Utilize advanced analytical reasoning based on data from systems of record to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
Ensure good data hygiene of project data points across suite of project management tools and repositories (e.g., JIRA, SharePoint, Confluence, Teams), and comply to all product and project management controls throughout the life of the programs/projects
Develop and implement dashboards to effectively monitor program performance, providing stakeholders with real-time insights and data-driven decision-making tools.
Communicate program progress to audiences of every level, including executive stakeholders, clearly summarizing program status and risks appropriately and effectively, and ensuring adherence to company standards for communication
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product delivery or program management, leading complex technology projects and programs in a large organization
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
Preferred qualifications, capabilities, and skills
Proficient knowledge of the product development life cycle, design, and data analytics
Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience
Strong time-management, organizational skills, and attention to detail
Capacity to handle a highly complex effort, with ability to objectively prioritize across multiple workstreams
Skilled at Excel, Jira, Confluence, SharePoint, and PowerPoint/PitchPro
Bachelor's degree required; PMP certification a plus
Offer info
Legal Employer
Paymentech, LLC
Business Unit
Commercial & Investment Bank
Department
251617-PROGRAM MGMT US (0756)
Grade
603
Job
Product Delivery Manager (PPDS04)
Primary Work Location
10468-Chase Tower Chicago
Other Work Locations
02978-Fountain Square 3
59635-Legacy West B
Attachments
Edit Attachments
After attachments are added, you can see them here.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
Chicago,IL $104,500.00 - $170,000.00 / year
