Patient Account Collections Specialist

HCA Healthcare • Belton, MO • 1d ago

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Do you want to join an organization that invests in you as a Patient Collections Specialist? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Schedule:

Full-time position that requires 1 mid / evening shift/per week/on a Monday, Tuesday, Wednesday, or Thursday 11am- 9pm CST

1 Saturday per month Hours between 9:00 AM - 3:00 PM CST.

Location: Work from Home; must live within an HCA Hospital market area.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Collections Specialist like you to be a part of our team.

Job Summary and Qualifications

As a Patient Account Collections Specialist you will be responsible for outbound calls with account follow-up and resolution of patient receivables while providing excellent customer service. This position is work from home; must live within an HCA Healthcare hospital market area.

Duties and Responsibilities:

Refer calls/accounts to appropriate parties based on customer inquiries. You will spend 90% of your day on the phone.

Identify problem accounts and escalate as appropriate .

Update the patient account record to identify actions taken on the account.

Work with patients and guarantors to secure payment on outstanding account balances.

Maintain minimum production standards.

Achieve passing quality review scores per unit requirements.

Produce acceptable unit collection volumes.

Work within company attendance guidelines.

Provide excellent customer service.

Work with other team members and management in a professional manner.?

Qualifications:

Previous Call Center experience preferred.

Minimum one-year related experience preferred, preferably in healthcare.

Experience with collections in healthcare revenue space is preferred.

This is a work from home position that requires high-speed internet with 25 MB Download and 15 MB Uploa d. Wifi is not permitted .

Ability to work uninterrupted for shift (not including breaks/lunch)

BILINGUAL is not required , but a plus

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Collection Spec opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team.We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Similar Jobs

Endoscopy Nurse

HCA Healthcare • Kansas City, MO • 1h ago

Hospital & Medical

Stroke response times nearly half of the national average. Cutting-edge SPOT Technology that detects sepsis earlier than the human eye. An Enhanced Surgical Recovery program that reduces opioid prescriptions and post-sur...

1h ago

Go to Apply

Certified Surgical Tech PRN

HCA Healthcare • Overland Park, KS • 1h ago

Hospital & Medical

Do you have the PRN career opportunities as a Certified Surgical Tech you want with your current employer? We have an exciting opportunity for you to join Kansas City Urology Center which is part of the nation's leading...

1h ago

Go to Apply

EMERGENCY MEDICAL TECHNICIAN - PARAMEDIC - HOSPITAL

AMR • Gardner, KS • 3h ago

Hospital & Medical Sponsored

Job Description: PARAMEDIC $57,200.00 - $69,212.00 / year depending on experience We’re hiring Paramedics that are passionate about delivering compassionate, high-quality service and advanced patient care to our custo...

3h ago

Go to Apply

Paramedic

AMR • Gardner, KS • 3h ago

Hospital & Medical Sponsored

3h ago

Go to Apply

Emergency Response Paramedic

AMR • Grain Valley, MO • 3h ago

Hospital & Medical Sponsored

3h ago

Go to Apply

Paramedic - Emergency Medical Health Services - Full Time

AMR • Grain Valley, MO • 3h ago

Hospital & Medical Sponsored

3h ago

Go to Apply

Emergency Response Paramedic

AMR • Belton, MO • 3h ago

Hospital & Medical Sponsored

3h ago

Go to Apply

PwC Technology - Product Manager

PwC • Kansas City, MO • 21h ago

Hospital & Medical

Specialty/Competency: IFS - Information Technology (IT) Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 20% At PwC, our people in software and product innovation focus on developing cuttin...

21h ago

Go to Apply

Industrial Maintenance Technician - Up To $34/hr HIRING IMMEDIATELY

Aerotek • Lenexa, KS • 22h ago

Hospital & Medical

Industrial Maintenance Technician - up to $34/hr HIRING IMMEDIATELY Job Description The Maintenance Technician, as part of a team, conducts, maintains, tests, and repairs mechanical, electrical/electronic, hydraulic, and...

22h ago

Go to Apply

Industrial Maintenance Technician - Up To $38/hr HIRING IMMEDIATELY

Aerotek • Kansas City, MO • 22h ago

Hospital & Medical

Industrial Maintenance Technician - up to $38/hr HIRING IMMEDIATELY Job Description Join our team as a multi-craft industrial maintenance technician in a dynamic manufacturing environment. You will be responsible for per...

22h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.