CRS Regional Operations Manager - Southeast

Yancey Bros.co • Pooler, GA • 22h ago

Description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset...our employees.

What You Will Be Doing:

As the CRS Region Manager you will be managing multiple store and service managers for a defined area within the Rental Division. The CRS Region Manager is responsible for providing a safe workplace and developing a "Safety First" culture as well as hiring, developing, and addressing employee issues. This position will have full responsibility for profit and loss performance and reporting and as such, it will fall on the CRS Region Manager to create an operating budget, control costs, build a loyal clientele, meet financial objectives and establish good employee relations. The CRS Region Manager must address employee and customer complaints in a timely manner, with the focus being to establish and maintain an efficient and pleasant work atmosphere and loyal customer following.

Primary Responsibilities:

Be shining example of a high standard of excellence in all aspects of the business with unwavering integrity

Develop and maintain relationships with key customers in the market

Lead Branch Managers to excellence in operations from safety to quality equipment to efficient use of resources

Maintain high standard for hiring expectations in sales and operations; New hires should be above the current average to continue to raise the bar

Be a leader amongst; your peers within and across Yancey divisions that thinks broadly about the long term success of the company

Additional Responsibilities:

Participate in required safety program, and work in a safe manner.

Additional duties as assigned by manager.

Who We Are Looking For:

To be successful in this position you should have prior experience managing, teaching, coaching and evaluating employees. You will need to have a strong focus on safety, customer and employee satisfaction. This position also requires someone with prior experience in operations management, business planning or sales support management roles.

Education/Experience:

Four year college degree from an accredited institution or alternatively 5+ years industry experience including sales, leadership and P&L responsibilities.

Minimum five years in operations management, business planning, or sales support management role.

Experience successfully managing analytically rigorous corporate initiatives

Previous experience and demonstrated success in team leadership and leader development

Required Qualifications/Skills:

Leadership - Own the outcome, bring solutions, empower your people and hold them accountable.

Vision - Be able to set the vision that team members can rally around

Competitiveness - Infectious winning attitude

Drive - Motor that doesn't stop. Always thinking of ways to improve and win

Strong accountability and initiative

Strong communication skills - Enjoys public speaking, well written emails and clearly communicate verbally in person and over the phone

Advanced problem solving capabilities - Look for the unique approach and don't settle for the way we've always done it

Understanding of the Rental Model

Detailed understanding of financial and operational metrics, and the ability to impact them

PC proficiency

Preferred Qualifications/Skills:

Masters' in Business administration (MBA) or equivalent preferred

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

Safety: We value the lives and health of our team and customers above all else.

Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.

Teamwork: We work as one across our organization for the benefit of our customers.

Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.

Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

Acting in a safe manner

Exhibiting honesty and integrity

Acting in a fair and ethical manner

Team mentality

Delivering quality results

Embraces change / improvement

Exhibiting superior customer service skills

Exhibiting pride and ownership

Working with a sense of urgency

Exhibiting a winning attitude

What We Offer:

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

Competitive Pay

Individual Bonus Opportunities Available

Technician Tool Allowance

401k Plan Strong Company Match

Employee Profit Sharing

Financial Wellness Coaching

Employee Wellness Program

Medical, Vision, Dental Insurance

Prescription Drug Coverage

Flexible Spending Accounts

Short & Long Term Disability

Group Life Insurance

Personal Time Off

Paid Holidays

Paid Sick Leave

Career Development

Tuition Reimbursement

AutoZone, Inc. • Savannah, GA • 2d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2d ago

Go to Apply

Logistics Spec I

Gulfstream • Savannah, GA • 3d ago

Management & Administrative

[[extTitle]] in [[location]] Unique Skills: [[cusuniqSkills]] Education and Experience Requirements High School Diploma or GED required. Entry level. Experience with inventory systems preferred.. Valid Driver's License r...

3d ago

Go to Apply

Customer Service Associate I

Dollar Tree • Savannah, GA • 3d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

3d ago

Go to Apply

Customer Service Associate I

Dollar Tree • Savannah, GA • 3d ago

Management & Administrative

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.