Summary This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Salisbury VA Medical Center (VAMC) in Physical Medicine & Rehabilitation Service (PM&R). The position has the responsibility for directing and coordinating the administrative, operational and planning activities for Physical Medicine & Rehabilitation. Responsibilities The incumbent serves as an Administrative Officer (AO) to the Service Chief with the responsibility of providing or obtaining a variety of management services essential to the direction and operation of the organization. The position is responsible for administrative management of Physical Medicine & Rehabilitation (PM&R) Service with final authority resting with the Chief of Physical Medicine and Rehabilitation. Assists in strategic planning, creating and maintaining statistical data for decision-making purposes, monitoring clinical programs, developing and updating policies pertaining to the administrative and operational activities for Physical Medicine & Rehab Service Develops methods and tools to evaluate program activities and effectiveness Performs analytical trending and evaluates work associated with PM&R Performs staff support work in short and long-range planning efforts Advises and assists the Chief, PM&R or designee in the planning, development, and operations of PM&R programs Provides technical expertise in the field of health care planning and comprehensive advice and assistance to the Chief, PM&R or designee regarding possible need for revision of regulations and policies governing planning activities Develops PM&R Memoranda and/or policies as required by VHA Directives and Handbooks and other accrediting bodies (Joint Commission, CARF) Responsible for the development and implementation of policies and procedures for the program Performs special studies on PM&R programs, workload, clinic utilization and productivity Makes recommendations to PM&R leadership regarding necessary human resources, equipment, and space, to effectively support the mission of PM&R Supports planning efforts in the implementation of new logistical arrangements aimed at improving services Responsible for assessing program or service inquiries and to arrive at timely and acceptable solutions and recommendations Collects and compiles data in preparation of numerous reports for review on a weekly, monthly and quarterly basis Responsible for analytical, evaluative, and developmental or advisory work Responsible for assuring that all reports are completed and submitted in a timely manner Assists the Chief, PM&R in analyzing manpower needs, methods, and procedures in utilizing staff for maximum efficiency Performs administrative work assisting the Chief, Assistant Chief, and supervisors in working through the disciplinary process andgrievance procedures including the written documentation involved Provides employees with information regarding regulations and procedures intended to improve operations, interpretations of regulations in order to facilitate operations, and acting as the focal point within the Service for the solution of the most difficultoperational and administrative problems, or other intradepartmental questions which may arise Makes final recommendations/commitments as to budget, planning, personnel, acquisitions and overall administrative management Serves on appropriate Service and Medical Center administrative and clinical committees The incumbent maintains Human Resource (HR) records for PM&R to ensure that all essential elements are included in the employee's service folder Administratively responsible for HR management functions including recruitment, initiating classification, staffing, employee relations, the performance appraisal process, employee awards, pay/leave administration, training, travel, EEO programs, worker's compensation, and performing necessary research related to human resource management Assists managers and staff in projecting staffing needs and writing position descriptions and functional statements Incumbent monitors licensure and renewals of workers and performance appraisal due dates and processes Acts as the liaison with the HR office concerning personnel-related matters Assists in the formulation and execution of the PM&R annual budget including salaries, travel, supplies, equipment, and all other general operating expenses The incumbent has full delegated responsibility to perform staff functions by conducting surveys of space utilization, manpower utilization, position management, equipment utilization and fiscal management Incumbent assembles and compiles budget information and maintains running account of funds allocated and expended. Gathers and analyzes budget projects and oversees all phases of budgeting within administrative requirements and manages control points. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday, 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD000000 Relocation/Recruitment Incentives: Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Evaluating and recommending ways to improve effectiveness and efficiency of a healthcare work operation, work in administrative management areas such as record management, equipment procurement, inventory management, utilizing various computer software programs, developing reports by collecting, analyzing, and interpreting data from multiple sources, providing staff performance evaluations, directing personnel in the accomplishment of administrative duties, analyzing work methods, initiating personnel action OR Applicants may substitute education for the experience required for the GS-11 grade level. A Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. OR Applicants may also combine education and experience to qualify at the GS-9 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 % to qualify at the GS-9. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
