Field Service Engineer II

BIO RAD LABORATORIES - 390 • Seattle, WA • 2h ago

Spend your days traveling (in a provided company vehicle) to hospitals and laboratories throughout Washington, Idaho, Montana, and Wyoming, where you'll provide critical assistance and support to customers working to advance the future of healthcare.
As a Field Service Engineer for our Global Commercial Operations Group, you will perform repairs, upgrades, and preventive maintenance on Bio-Rad's Clinical Diagnostics instruments, ensuring reliable performance for the people who depend on them. You will also respond to emergencies and occasionally assist colleagues in Seattle and Portland on short notice, using your in-depth product knowledge to advocate for customers and deliver the highest levels of service and support. Travel of up to 75% is expected.
How You'll Make An Impact:
Performing repairs, upgrades, and preventative maintenance on Bio-Rad's instruments, ensuring the quality performance of our instruments for customers who are working to advance the future of healthcare.
Supporting and maintaining the Bio-Rad instruments on which our customers rely on to make scientific breakthroughs helping to advance healthcare research and treatments.
Building and sustaining strong relationships allows you to anticipate and advocate for our customers' needs.
By adhering to FDA and GMP regulations and requirements with detailed record keeping and service documentation helps protect Bio-Rad's integrity and reputation in the industry.
What You Bring:
Education/Work Experience: At least 3 years of transferable field service experience servicing electro-mechanical/electronic/optical/robotics equipment and an A.S. or B.S. in Electronics, Biomedical Engineering, or Mechanical Engineering (or a related field or military equivalent experience).
Ability to read, understand and successfully follow medium to highly complex work instructions.
Strong electro-mechanical troubleshooting skills.
Strong computer skills and fundamental knowledge of computer networking.
Strong customer relation and communication skills, both written and oral.
Flexibility and enthusiasm for daily travel.
Preferred skills to support your success:
Hands on experience with Diagnostic or Life Science instruments.
Location: This position must be based in Seattle, Washington and requires the employee to be located within commuting distance of the office.
Total Rewards Package: At Bio-Rad, we're empowered by our purpose and recognize that our employees are as well. That's why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle.
Benefits: We're proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG's), and more!
Compensation: The estimated base salary range for this position is $80,600 to $110,800 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and Company pe

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