Back to Jobs search

Customer Consultant I

Alpine Bank • Grand Junction, CO • 7h ago

Description

General Purpose

The Customer Consultant I responds to customer inquiries via telephone.

Essential Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regular and reliable attendance is an essential function of this job.

Answers the phones for the bank location.

Assists customers with routine account-related requests such as: funds transfers, stop payments, inquiries about checking and savings account transactions, inquiries about funds availability, and check verification requests by third parties.

Assists customers with general Online and Mobile Banking related requests such as: help with enrolling, utilizing Bill Pay, accessing eStatements, making deposits and utilizing the features.

Performs general maintenance of customer accounts such as address changes and check orders.

Researches and resolves customer problems, acts as the customer liaison between other bank departments when necessary.

Performs customer requested research, including printing statements and check copies.

Performs other duties as assigned.

Employees are held accountable for all duties of this job.

Job Qualifications

Knowledge, Skills, and Ability:

Skill in understanding customer needs and delivering unsurpassed customer service.

Understanding and application of banking compliance regulations.

Ability to rely on instructions and pre-established guidelines to perform the functions of the job.

Effectively manages one's time and resources to ensure that work is completed efficiently.

Strong verbal and written communication skills.

Knowledge of and comfortable using internet software.

Maintains confidentiality.

Education or Formal Training:

High School Diploma or General Education Diploma (GED) equivalent required.

Experience:

Previous customer service experience is preferred.

Working Conditions

Working Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Activities:

These are representative of those which must be met to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may have to lift up to 25 pounds.

Note:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Starting Rate of Pay is from $18.00 to $23.00 per hour, depending on experience.

For an overview of our employee benefits please visit: Alpine Bank Careers Page

Position anticipated to close November 28, 2025, or until filled.

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Individuals must be able to perform these duties with or without reasonable accommodations. Alpine Bank promotes a drug free workplace. Pre-employment drug testing and background check are required. We are an Equal Opportunity Employer. Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity/Religion/National Origin. Member FDIC

Apply at: http://ipc.us/t/FF74806E72C4402A.

Manager Area Operations & Safety

Rexel USA • Grand Junction, CO • 1w ago

Management & Administrative

559 Sandhill Lane, Grand Junction, CO Employment Type: Full-time Contract Type: Permanent Job Family: Supply Chain & Warehousing Experience Level (for career site): Experienced Professional Compensation: USD 80,000 -...

1w ago

Go to Apply

Supply Chain & Materials Manager

Valor Tactical Innov • Grand Junction, CO • 2w ago

Management & Administrative

Company Overview: CCI Capco LLC dba Valor Tactical Innovation is a dynamic and innovative manufacturing company with a proven track record of delivering exceptional solutions to government agencies. Valor's production fa...

2w ago

Go to Apply

Customer Service Representative PT - Grand Junction

Alpine Bank • Grand Junction, CO • 3w ago

Management & Administrative

Description "What's it about?..." Remember the time another person put your happiness and wellbeing first? They listened to you. They understood. And then, they did everything they could to help you to be happier and bet...

3w ago

Go to Apply

Business Unit Manager - based onsite in Grand Junction, CO

Jabil • Grand Junction, CO • 3w ago

Management & Administrative

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With ove...

3w ago

Go to Apply

Product Manager - Commercial Digital Products

Alpine Bank • Grand Junction, CO • 3w ago

Management & Administrative

Description General Purpose The Product Manager of Commercial Digital Products manages Alpine Bank's suite of business and commercial online and mobile banking platforms. Position is based in Grand Junction, CO. Essentia...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.